Full Time Bail Client Supervisor

Reporting to the Bail Program Manager, this role will provide case management to an assigned group of clients released on bail.  The Bail Client Supervisor will attend local court offices to interview clients, complete intakes, and verify (risk assessment to ensure suitability for a surety) information. The incumbent shall provide support to the Justice of the Peace in the Bail Court, monitor client progress, and provide case management for clients once released.

Direct Case Management Services:

• Attend bail court to complete new client intakes and provide information to the court regarding bailees.
• Attend satellite locations for client reporting in Collingwood, Midland and Orillia.
• Develop and implement case management of assigned clients; assist clients in establishing goals, monitoring progress, and preparing discharge plans.
• Interview clients and inmates at provincial detention facilities and the Barrie Courthouse to ensure they meet the requirements of the program.
• Fill out new client information verification forms and ensure the information is accurate.
• Document case/supervision notes and daily log entries for each client after each meeting.
• Work with clients for the juration of the bail life cycle to mitigate their risks and connect them with community partners such as alcoholics anonymous, drug treatment programs, employment opportunities etc.
• Assist clients with information on the judicial process and on community supports.
• Assist in the preparation & facilitation of life skills classes and instruction for clients.
• Monitor appropriate behavior; intervene in crisis situations, provide emotional support and advocacy as required.
• Engage in the development of inter-personal relationships that promote dignity and respect.

Communication and Reporting:

• Meet with clients as per the terms and conditions of the court; may require daily, weekly, or monthly reporting for each client.
• Complete monthly and quarterly reports as required.
• Create and maintain list of reports required for health and safety compliance purposes.
• Perform administrative duties, such as compiling and maintaining accurate case files and appropriate documentation related to clients.
• Maintain caseload with regularly scheduled sessions and record keeping on all contacts and sessions as required by policy and procedures.
• Ensure appropriate communication of relevant concerns being mindful of the guidelines of the referral base and confidentiality procedures: maintain confidentiality of all client records, documenting all relevant information and update logs and client files regularly.

Community Networking and Partnerships:

• Liaise with court officials, Crown Attorney’s, police, and defense lawyers regarding client care.
• Meet standards as required by the Attorney General and the Ontario Association of Bail Verification Support Services (OABVSS).
• Work cooperatively with the community partners and complete necessary documentation as required.
• Network with Salvation Army, government and community social service providers to coordinate resources for the benefit of clients and programs.
• Coordinate care services help clients identify and obtain resources.
• Complete other duties as required.

WORKING CONDITIONS:  

• This is a permanent full-time position based on 40 hours per week.
• Working environment is typically in an office setting in generally agreeable conditions.
• Working with individuals who have a criminal record and are on a provincial bail order.
• Occasional travel (20%) and some scheduled overtime is associated with this position.

• Diploma in the social services field with experience in Correctional & Justice Services.
• Certificates in CPR/First Aid and Non-Violent Crisis Intervention Techniques or willing to obtain.

EXPERIENCE AND KNOWLEDGE:

• 2 years’ experience working with correctional clients and with people in the correctional justice system.
• Previous experience working in corrections case management an asset.
• Knowledge of the community considered an asset.
• Understanding and knowledge of the CJS and processes.

SKILLS AND CAPABILITIES:

• Excellent communication skills (written and verbal) in English and French would be an asset.
• Proficient computer skills using Word, Excel and other office software including data bases.
• Attention to detail, problem solving and analytical skills.
• Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
• Able to build and strengthen relationships with the community.
• Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check with vulnerable sector screening.
• Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

The Salvation Army offers accommodation for applicants with disabilities in its recruitment process.  If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

You must advise your managing supervisor of your intentions prior to submitting your application.