Director of Clinical Services

Are you motivated, looking for a role with a purpose, and have a desire to make a difference in your local community? The Salvation Army’s Meighen Health Centre (MHC) is a long-term care and assisted living facility located in Toronto, within walking distance of the Davisville subway station and with free on-site parking. We care deeply about our residents and strive to be a transforming influence in their lives through person-centered care. With a supportive and team-oriented culture to welcome you, come join a diverse and inclusive team that is making a difference every day!

The Director of Clinical Services (DCS) is accountable to the Executive Director and is responsible for organizing, directing, controlling, and evaluating the delivery of health care services to ensure optimal resident health and wellbeing. Working collaboratively with the Director of Care (DOC), ensures effective management of the nursing team and resources within the nursing envelope based on legislative requirements and MHC’s standards.

The DCS is required to perform their duties in a manner consistent with the Salvation Army Meighen Health Centre’s core values, ensure resident safety, and demonstrate customer service excellence while responsible for planning, implementation and evaluation of programs and services provided to the residents.

• Conduct daily assessments of residents’ health needs, ensuring that appropriate interventions are implemented.
• Plan, organize, direct, control, and evaluate the delivery of health care services for Meighen Health Centre.
• Establish, maintain and revise standards for the provision of health care services in consultation with the Director of Care and the Executive Director.
• Develop evaluation systems to monitor the quality of care given to residents. Develops, implements, interprets, and reviews standards, policies and procedures of the Care Function in support of the MHC’s mission and in accordance with existing legislative and regulatory requirements and professional standards of practice.
• Daily oversight and management of direct and indirect reports.
• Develop and implement plans for new programs and special projects.
• In coordination with the DOC plan and control departmental budget.
• Represent Meighen Health Centre at meetings with government officials, the public, and other organizations.
• A member of senior management team in planning, implementation and evaluation of facility-wide quality improvement/risk management activities. Oversees development of reports and attends meetings of the Board on an as-needed basis.
• Provide expert advice to health care supervisors and professionals.

WORKING CONDITIONS:

• This is a permanent full-time role based on 80 hours biweekly.
• This role is in a seniors congregate setting and may be subject to working in outbreak (COVID, flu, etc.) conditions
• May work with residents who are physically or cognitively impaired.
• Interacts with families, staff, volunteers, provincial health care services, and community partners.
• Schedule may vary according to requirements of responsibilities.
• This position participates in the Management on Call process.

• Completion of a bachelor’s degree in nursing as well as a Nurse Practitioner educational program that has been approved by the College of Nurses of Ontario Council, and a current registration as a Nurse Practitioner with the College of Nurses of Ontario.
• Current First Aid/CPR certification.

EXPERIENCE AND KNOWLEDGE:

• Certificate in palliative care and/or gerontology would be an asset.
• Over 10 years of progressive nursing experience with the ability to adapt to a changing environment and handle multiple priorities.
• Minimum of 3 years’ experience as a Nurse Practitioner.
• Previous experience working with seniors and/or in unionized long term care environments would be preferred.
• Previous supervisory, budgeting, union, and/or program planning experience would be an asset.
• Knowledge of Point Click Care and/or RAI/MDS would be an asset.
• Current knowledge of issues and trends including best practices in nursing and resident care.
• Knowledge of current quality improvement and risk management concepts and approaches.

SKILLS AND CAPABILITIES:

• Computer literacy in a Windows environment including Outlook, Word, Power Point, Teams, and Excel.
• Deal tactfully and courteously with residents, resident’s families, visitors, and staff in a positive manner.
• Demonstrate a high level of integrity, sound judgment and ability to maintain confidentiality.
• Demonstrated skill in leadership, including experience with setting and achieving strategy, goals, and objectives; problem solving and conflict resolution.
• Demonstrate relevant understanding of, and compliance with, legislative knowledge of the Fixing Long Term Care Act 2021, Employment Standards Act, Human Rights Act, collective agreements and other applicable legislation as required.
• Excellent written and verbal communication skills in English, with the ability to mentor and develop staff.
• Good organizational and time management skills with the ability to change focus rapidly based on new and/or urgent priorities.
• Facilitate multidisciplinary communication in complex care issues to foster positive resident outcomes.
• Establish and sustain care in a manner that is resident centred and fosters evidence based best practice.
• Demonstrated commitment to a resident-centered leadership style.
• Demonstrated commitment to treating others with respect and dignity.
• Demonstrated commitment to continuing professional development.
• Focus on a collaborative team approach with all managers and staff and create a working climate that is positive and mutually supportive.
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
• Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Vulnerable Sector Screening prior to entering the workplace.
• Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

Please note: PDF format preferred. If providing a cover letter, the cover letter and resume should be together in one document.

The Salvation Army offers accommodation for applicants with disabilities in its recruitment process.  If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

You must advise your managing supervisor of your intentions prior to submitting your application.