Breaking Down Barriers and Providing Essential Healthcare

Every Tuesday, Support House’s Community Health Centre Mobile Health Team sets up inside The Salvation Army and brings healthcare closer to those who need it most.

Oakville, Ontario-based Support House’s vision is to create a community where people with mental health and/or substance use concerns are treated with dignity and respect, and where housing, services and supports are positively impacting health and wellness.

Collaborating with The Salvation Army creates a safe place where vulnerable individuals can access medical care while picking up groceries, grabbing coffee, or receiving help with housing or hydro bills.

“This innovative partnership allows us to offer holistic, transformative ministry,” says Captain Ruth Hickman, corps officer at The Salvation Army Khi in Milton, Ontario. “We now get to do more than fill cupboards with food. To develop a supportive community, we reach into people’s lives and help them get on their feet in their health and well-being.”

The mobile health team comprises nurse practitioner Joanna Dickinson and registered nurse Ranjit Singh, who support individuals who often fall through the cracks of traditional healthcare systems.

“We’re here for people who can’t access family doctors or clinics,” Joanna says. “That includes those who are unhoused, newcomers without OHIP, and people struggling with mental health or substance use.”

Launched in February 2025, the partnership grew out of a shared commitment to low-barrier, client-centred care and has supported over 40 individuals. It has since become a vital part of the wraparound services already available at The Salvation Army.

“It’s free and it offers a sense of support many are lacking,” says Ranjit Singh. “We’re trying to help people move forward, whether that’s with housing, health, or just feeling seen.”

Ranjit also emphasizes how the crucial partnership builds trust with the people they assist.

“The Salvation Army already has relationships with the vulnerable population, and when they introduce us, people are more likely to open up.”

Captain Hickman agrees, noting that the nurses can meet clients in a comfortable and relaxing environment.

“They come out, sit with people, and build real connections. That opens doors to deeper support. We can do the same from a spiritual standpoint, and we can interact with people on a grassroots, organic level. It’s not just transactional—it’s transformational,” she says.

Support The Salvation Army to make a difference in the lives of people in your community. Donate today at www.SalvationArmy.ca or call 1-800-SAL-ARMY.