Meighen Manor Long-term Care Patients Receive Advanced Standard of Care

Better patient care is the result of a clinical case study undertaken at the Isabel and Arthur Meighen Manor long-term care home operated by The Salvation Army.

The LTC facility in Toronto is home for 168 residents and Manor staff sought to standardize levels of care to address the most common health issues of patients by asking a series of evidenced-based questions.

These questions deal with wound assessment, end of life care, palliative care, urinary tract infections and Acute Respiratory Infection Assessment related to COVID-19.

Meighen Manor partnered with a company called Think Research, which uses software in combination with medical knowledge to improve assessment and patient care.

“This is a case study to show how the adoption of these standardized assessment tools improve the quality of care and satisfaction of residents in the home,” says Monica Klein-Nouri, Director of Care at Isabel and Arthur Meighen Manor.

“These are the most advanced evidence-based assessment tools available.”

It didn’t take long for staff and, most importantly, patients to notice an even greater level of care at the Centre after implementing the strategy.

Results showed a major reduction in the occurrence and severity of pressure wounds to the skin, a quicker learning curve for staff, improved communication between staff and family members, greater care compliance and consistency and a more streamlined COVID-19 response.

Prior to implementing the evidenced-based care model, 50 per cent of pressure wounds were at stage 3 or 4, the worst possible level. After six months, staff have noticed a 30 per cent drop in the number of pressure wounds and have even had some stage 3 and 4 pressure wounds heal normally.

“This is a good way for us to showcase how we are working on quality improvement and how we improve the quality of care for our residents,” Monica says.

“This case study provided efficiency in the workflow and increased the satisfaction of staff with their work and the care they provide for the betterment of patients.”

The case study can be found here: https://www.thinkresearch.com/ca/wp-content/uploads/sites/6/2021/10/CSTs-Case-Study-Isabel-and-Arthur.pdf