New Inclusive Shelter Opens in Richmond

by British Columbia
Categories: Blog, Community

July 10th marked the opening of the new Salvation Army Richmond House, a 36-bed Emergency Shelter designed to replace the outdated facility on Shell Road, which was only able to accommodate a small number of men.

In addition to providing shelter for 36 guests, Richmond House offers three meals daily and access to critical support services, such as case management and referrals to community resources.

This new space allows for 20 men and 10 women, in addition to six flex beds which can be used to accommodate those who need extra privacy.

According to Shelter Manager David Burgess, occupancy rates have been higher than expected from day one. “We really weren’t expecting to fill all of the additional beds immediately, but we’ve been at capacity basically since we opened”.

David explains that the semi-private flex beds can be used in a variety of circumstances for guests who may be more vulnerable.

“The flex beds are used often by those needing a little extra privacy for a number of reasons, including people new to homelessness, somebody with chronic or short-term illness, or members of the LGBTQ2+ community who may not feel comfortable in a gender specific dorm”.

All of the new living space was designed intentionally, featuring separate areas for men and women in addition to a co-ed space and expansive private backyard with plenty of greenspace. Pets are welcome too, allowing people to access services without making the difficult decision to give up their animal in order to access services.

“Overall the transition has been very well received by guests and staff. It’s wonderful having a new facility that can meet the needs of our diverse and growing community.”

– Major Kathie Chui, Executive Director, Richmond House

There are plans being worked on to operate a winter shelter during the cold months, which will hopefully see an additional 20 temporary mat spaces available for the most vulnerable during extreme weather periods.

Thanks to the generosity of our donors and community partners, the new Richmond House is an essential addition to men and women needing assistance.


Visit for more information, and learn how you can help support essential services like Richmond House in your community.