Volunteers Who Make a Difference Behind the Scenes

This year, during National Volunteer Week, The Salvation Army is showcasing supporters whose contributions may not always be visible but are essential for maintaining services and helping communities.

Turning Gratitude into Support

Assia Said from Edmonton began volunteering in 2017, driven by her own experience receiving support from a Salvation Army thrift store during a difficult time. To express her gratitude, she felt it was right to give back.

“I was inspired because I love what the organization does locally. They helped me when I was down, so I felt I had to contribute as well,” Assia shares.

Since then, Assia has taken on many roles, including working in warehouses, assembling food hampers and supporting their distribution to individuals and families in need. Her fluency in Arabic and French also allows her to assist newcomer families.

In addition to her regular contributions, Assia is a member of the local Emergency Disaster Services (EDS) team. During crises, she has stepped up, providing meals to victims of wildfires and other emergencies.

“I used to be a chef, so it was an easy transition for me to start cooking in the EDS canteen. I loved helping people, especially because many of them had just lost their houses and everything they owned, so being there offering food and support meant a lot,” she adds.

Assia has encountered many clients who have thanked her for the support. This motivates her to keep coming back to The Salvation Army. She also aims to set a good example for her children, emphasizing that humans are meant to help one another.

Making the Most of Free Time

For Brenda Verkerk from Vancouver, her volunteer role is different but equally important. Each Friday, she arrives at The Salvation Army to get everything ready for the day. This includes preparing the emergency hamper distribution and ensuring the community fridge is fully stocked.

She sets up tables and sanitizes spaces, creating a welcoming environment for clients. Brenda is happy to assist wherever she is needed.

“I always ask if there is anything they would like me to do. Even when I have some free time, I grab a broom and start cleaning,” Brenda says.

After retiring early, Brenda looked for ways to give back to her community. She was impressed and motivated to volunteer for The Salvation Army after learning about the organization’s impact.

“It was eye-opening; I did not know these services even existed.”

Through her work, Brenda has built connections with staff and guests. She says that being able to brighten someone’s day is what keeps her coming back and encourages others to volunteer.

“If you can afford a little bit of time, I would say, do it. It is truly rewarding,” Brenda says.

Unsung Heroes

These volunteers working behind the scenes prove that every contribution matters. Thanks to their dedication, The Salvation Army can serve hundreds of communities across Canada.

For more information visit SalvationArmy.ca/volunteer.

By Juan Romero