SUSAN WATERFIELD, Chair
The Salvation Army Canada and Bermuda National Advisory Board
Susan Waterfield is the retired president of The Waterfield Group. Her consulting company worked with many organizations in Canada and internationally. Her focus was on governance, public sector reform, organizational design, effectiveness and transformation, workplace harassment and discrimination investigations, labour relations negotiations and program and performance evaluation.
Prior to establishing the Waterfield Group, Susan worked for 32 years the Ontario Government in 11 different Ministries and Central Agencies. Her last position was Associate Secretary of Cabinet for Leadership and Deputy Minister of Government Restructuring.
Her volunteer commitment is extensive, and she has served as a Director and Committee member on various not for profit Boards in the GTA. She is currently the Chair of the National Advisory Board, The Salvation Army Canada and Bermuda. She is the Past Chair, Lumenus Community Services, one of the largest community mental health and developmental services agencies in Ontario. She previously served on the Board of Oolagen Youth Mental Health and as a Director, Vice Chair and Chair on the Board of Skylark Children and Youth and Families. She is the former Chair, the Innovation Institute of Ontario, the former Vice Chair, YMCA Canada, the former Chair, YMCA of Greater Toronto, former Director McCauley Child Development Centre, Member, Human Resource Committee the University Health Network and a former Director of the Toronto Hunt Club.
GABRIEL J. CHANG, Vice Chair
Gabe has over 20 years of strategy experience, through various corporate strategy roles and management consulting. Gabe currently is Senior Vice-President, Strategy, and leads the Corporate Strategy team at Great-West Lifeco (“Lifeco”), a leading global financial services company offering life insurance, health insurance, retirement and investment services, asset management and reinsurance, with over 30 million customer relationships and $2 trillion of assets under management. Gabe and his team provide strategy advisory services across Lifeco’s portfolio of market-leading businesses (Canada Life, Irish Life, Empower and Putnam) in Canada, Europe and the US. Gabe is also a member of Canada’s Executive Management Committee.
Prior to Lifeco, Gabe led the Corporate Strategy team at Direct Energy, the North American subsidiary of the multinational energy company, Centrica plc. Gabe started his strategy career at Bain & Company, a leading global management consulting firm, with engagements across a wide range of sectors, with particular focus on financial services, for clients in North America, Europe and Asia. Prior to Bain, Gabe was a lawyer, specializing in insurance and commercial litigation. Gabe is the Vice Chair of the National Advisory Board The Salvation Army Canada and Bermuda. He holds a B.Sc. in Molecular Genetics & Molecular Biology from the University of Toronto and a J.D. from Western University (London, Canada).
PAUL KOREEN, Past Chair
The Salvation Army Canada and Bermuda National Advisory Board
Paul Koreen is Partner/Chief Operating Officer for KCI, Canada’s largest national consulting firm focused exclusively on the charitable sector. In this role, he is responsible for the leadership of KCI’s finance, communications, IT and human resources functions, as well as for collaborating on the strategic growth and development of the firm. His education in economics (BA Economics, Hamilton College, Magna Cum Laude) and management (MBA, U of T Rotman School of Management, Dean’s List; and Harvard Business School Executive Education) coupled with his background in fundraising, provide him with a strong foundation on which to lead KCI’s operations. Earlier with the firm, Paul served as KCI Consultant for a number of hospital foundation and community service clients, undertaking major capital campaigns.
Passionate about investing in Canada’s non-profit sector, Paul is the Past Chair of the National Advisory Board The Salvation Army Canada and Bermuda and continues to be on the Board; is on the Board of Strides Toronto; and is Treasurer for The Giving Institute, North America’s leading association of consultants to the charitable sector. Previously, he volunteered for nearly 20 years with United Way Greater Toronto, most recently serving on the Community Impact Committee. He also represented United Way on the Funders’ Committee for the Toronto Enterprise Fund, a program that supports the start-up, sustainability, and scaling of employment social enterprises across the GTA.