Development Data Systems & Analytics Specialist
Description
About The Salvation Army
Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Vision Statement
We are an innovative partner, mobilized to share hope wherever there is hardship, building communities that are just and know the love of Jesus.
Core Values
The Salvation Army Canada and Bermuda has four core values:
Hope: We give hope through the power of the gospel of Jesus Christ.
Service: We reach out to support others without discrimination.
Dignity: We respect and value each other, recognizing everyone’s worth.
Stewardship: We responsibly manage the resources entrusted to us.
About the Position
The Development Data Systems & Analytics Specialist supports development efforts for The Salvation Army throughout Canada and Bermuda with vital data analysis to drive growth revenue and donor engagement strategies. This position plays a key role in providing the proper data structure to identify, measure, and assess donor trends to support fundraising strategy, portfolio and giving campaign management and assist with database management and operations.
KEY RESPONSIBILITIES:
Data Reporting & Analysis
- Undertake essential data integrity, complex queries, analytic and report generation tasks and conduct data consistency and quality checks
- Collaborate across the organization to identify requirements for analysis and recommendation support
- Create custom queries and use tools to mine our data to drive decision making for communications, donor relations and revenue growth
- Provide relevant weekly/monthly (as appropriate) reporting on fundraising status and moves management
- Provide pre/post data analysis of fundraising and donor engagement campaigns/programs to inform future growth including but not limited to demographic information, giving trends, retention, etc.
- Support the Associate Director, Governance & Development Operations in improving the moves management process tracking, including but not limited to pipeline updates, coding, and action tracking
Data Integrity
- Monitor data integrity and donor trends and behaviors, data changes, constituent contact information, address accuracy, and the interrelationships of data
- Prepare online file imports for Raiser’s Edge NXT
- Review processes and make recommendation to improve data accuracy, quality, capture and tracking
- Implement database tracking and dashboards for metrics and reporting to ensure progress is measured, evaluated, and continually improved
- Translate technical data into actionable and understandable insights
- Provide data and system related training to the divisional teams related to scope of work, as required (i.e. data segmentation, prospect review, etc.)
- Build imports using ImportOmatic within Raiser’s Edge
- Special projects and other duties as assigned
QUALIFICATIONS AND EDUCATION REQUIREMENTS:
- Post-secondary diploma (2 or 3 year) or degree in Information Technology/Computer Science, Mathematics, Statistics, Business Administration
Experience and Skilled Knowledge Requirements
- Minimum 3 years’ relevant data analytics experience with in-depth Raiser’s Edge use
- Knowledge of CRM best practices and principles for fundraising
- Strong analytical skills, with great attention to detail
PREFERRED SKILLS/CAPABILITIES:
- Thorough understanding of Blackbaud’s Raiser’s Edge NXT, specifically for data reporting and analytics
- Comprehensive knowledge of Microsoft Office including Word, Excel, and PowerPoint
- Detail-oriented with a high level of accuracy
- Ability to query and produce in-depth analysis in a changing environment
- Ability to listen and interpret needs of multiple stakeholders
- Ability to handle multiple demands while ensuring appropriate timelines and meet expected outcomes Ability to demonstrate innovate strategies to support organizational goals
- Excellent problem-solving skills
Compensation
The target hiring range for this position is $53,321 to $66,651 with the ability to progress to a maximum of $79,981. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
Other Details
The Salvation Army will provide reasonable accommodation upon request. Please let us know if you have a need for any accommodation.
We thank all applicants and will contact candidates selected for next steps. Internal Applicants are encouraged to notify their current supervisor when applying for a new position within The Salvation Army.