Salvation Army, Landlord, Team up to House Vulnerable Individuals in Ottawa
An innovative partnership between The Salvation Army and a property management company is transforming the lives of those in need and helping them access affordable housing in Ottawa.
Behind the Wall, owned by Andrew Russell, works closely with The Salvation Army’s housing and outreach teams to address homelessness across the city by creating stable, subsidized housing opportunities. This collaboration has created a brighter future for over 150 previously unhoused individuals, helping them transition into safe, reliable housing while offering a fresh start to life.
“Without housing, you can’t get started. You can’t get a job or get your bearings if you have no place to feel safe, take a shower, or just be yourself,” Andrew explains, emphasizing that a stable home provides a solid base from which people can begin to thrive.
Grant Yusak knows first-hand the significance of this innovative partnership and Andrew’s compassion. Without the support, Grant says he likely would still be sleeping wherever he could find shelter. With a stable place to call home, he now faces life with renewed optimism and confidence.
“I always had the belief that somebody was taking care of me. And I know life was going to change for the positive at some point, which it has,” he says. “My gratitude is over the top. I’m looking forward to taking another step forward.”
Tailored Support for Lasting Change
Behind the Wall and The Salvation Army’s housing and outreach teams work together to provide each tenant with the resources they need to remain stable, grow, and make lasting changes in their lives. This support includes counselling, community integration, help with finding employment and arranging access to necessary medical services.
“Our goal is to provide personalized support to help those we serve to achieve their goals—whether it’s finding a family doctor or accessing mental health services,” says Mikyla Tacilauskas, manager of outreach and housing at The Salvation Army Ottawa Booth Centre, which supported the signing of 213 leases in 2024. “When individuals move in, we also support landlords by checking in to ensure everything is going well for both the tenant and the landlord. It’s about creating a stable, supportive environment for everyone involved.”
Thanks to the strong partnership with The Salvation Army, Behind the Wall has expanded its capacity to house tenants with complex needs.
A Partnership Built on Trust and Providing Hope for the Future
Behind the Wall currently manages a 26-unit building fully occupied by individuals The Salvation Army serves and oversees 10 additional properties in Ottawa housing formerly homeless individuals. Andrew’s dedication to this work goes beyond financial motivations; he values the profound impact of stable housing on tenants’ lives and believes in the long-term benefits of creating sustainable housing options.
Working with vulnerable tenants can have its challenges. Still, The Salvation Army’s team’s case management support and patience have made it easier for landlords like Andrew to navigate any issues.
“Partnering with The Salvation Army has given me the rocket fuel to expand, create more units, and provide even more housing opportunities,” Andrew says. “They’re very patient and supportive. If a tenant is struggling, we work together to adjust and keep going.”
With plans to expand and build a 110-unit building specifically for vulnerable individuals needing stable affordable housing, Andrew is committed to continuing this vital work.
“There’s nothing like it in life. Just knowing they had an opportunity, and they made the most of it is the most incredible thing,” he says. “My goal by the end of next year is to house every person on The Salvation Army’s list. It’s not a stretch—we can do it.”
Donating to The Salvation Army’s mission ensures that housing partners like Behind the Wall can continue to support vulnerable individuals across Ontario. Give today at www.SalvationArmy.ca or by calling 1-800-SAL-ARMY.
By Chris McGregor
