Toy Room Coordinator

The Gifts of Hope Toy Room Coordinator assists individuals and families who are seeking aid and assistance from, or have been referred to, The Salvation Army Gifts of Hope Program.

Hours:

• 1 - Part Time (up to 25 hours per week)
• 1 – Full Time (up to 40 hours per week)
• October 1, 2024 – January 10, 2025
• Days and Hours will be set by Supervisor

Due to the nature of this position flexibility in days and hours is required.

• To assist in all aspects of the Gifts of Hope Christmas Toy Room Program which can range from registration, ordering supplies, Toy Room set up to packing and distributing toys.
• Ongoing reinforcement of the vison and values of The Salvation Army Okanagan Central Community Church and Ministries.
• Enter data and assist with file management,
• Assist in evaluating and processing registrants for the Gifts of Hope Toy program.
• Assist in the screening of applicants assuring they meet the required means test as well as cross checking with other agencies to verify there is no duplication of service.
• Record all essential information into the case management database Link2Feed.
• Assist with referrals for additional support needs that arise in the registration process
• To be open to praying with individuals as requested.
• To liaise with The Salvation Army Okanagan Central Community Church and Ministries through the Community Services Director with reference to additional program partnering opportunities.
• Assist in updating and maintaining the registration process.
• Collects, organizes and prepares statistical data and other program information either through Link2Feed or Microsoft Excel.
• Assist in the creating of information and training material for staff and volunteers involved in the Gifts of Hope Toy Program.
• Train and lead volunteers who will be working in the Gifts of Hope Toy Distribution Centre.
• Coordinate Gift of Hope distribution days in cooperation with the Community Services Director.
• Assist with the follow up of telephone and email inquiries.
• Assist in the organization and set up of the registration venues including all IT needs.
• Prepare briefing reports for the leadership team at The Salvation Army Okanagan Central Community Church.
• Assist in and lend support to events with community partners for toy drives and liaison with local schools and service groups to organize and promote toy drives. Help in the arranging of and collection of toys following those events.
• Adhere to the policies and procedures of The Salvation Army in all aspects of
• Represent the organization in a professional manner and ensure the efficient and professional operation of the Gifts of Hope program.

• Completion of high school.
• Completion of a two (2) year Community College Diploma in a human services field, i.e., Social Services Worker is an asset.
• Alternative combinations of education and experience may be considered.

• Minimum of one (1) year of prior related experience in providing casework services, documenting, and maintaining case files, working in collaboration with other service providers, community outreach, and working with people of diverse backgrounds in a social services/mental health setting.
• Must have a solid understanding of basic to intermediate computer operation including Microsoft 365 programs, data entry, internet browsers, and some file management and ability to create reports.
• Knowledge of community-based resources is required and experience networking with government and social service agencies.
• Experience with program facilitation, administrative duties, and program
• Experience with community development considered an asset
• Hold a valid BC Class “5” drivers licence, own vehcile and insurance and provide a copy of a driver’s abtract for review and veritifcation that is satisfactory to The Salvation Army, in its sole discrection.

Successful candidates, prior to hiring, may be required to provide:

• Background check consent
• A clear vulnerable sector screening
• Completion of our online Praesidium Child Abuse Prevention Training, Respect in the Workplace, Health and Safety training, and other required training

The Salvation Army will accommodate candidates as required under applicable human rights legislation.   If you require a disability-related accommodation during this process, please inform us of your requirements. 

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.