Support Worker

The Salvation Army Community-Based Residential Facility (CRF) is a federal half-way house and its clientele work on a system of gradual, supervised release while they reside at the facility. The CRF’s priority is to assist and empower parolees - while managing their risk - to integrate them into the community and assist them in becoming self-sufficient and independent.

The Community Corrections Support Worker will act as a member of the Community Residential Facility Department team, exchanging information to the case management team, assisting residents with their needs, and ensuring that the facility’s rounds, curfews, and check-ins are completed according to CRF policy.

The Salvation Army Community-Based Residential Facility (CRF) is a federal half-way house and its clientele work on a system of gradual, supervised release while they reside at the facility. The CRF’s priority is to assist and empower parolees - while managing their risk - to integrate them into the community and assist them in becoming self-sufficient and independent.

Hours:

• 11:30 am to 11:30 pm, Saturday and Sunday

• Must develop an intimate working knowledge of correctional service of Canada (CSC) statement of work, CRF policy and procedure manual, and in-house CRF rules, with all actions based on strict adherence to policy.
• Maintaining the confidentiality of all CRF and ARC clientele.
• Receives all clients and residents in a professional manner.
• Monitors access to and security of the CRF/ARC.
• Maintains a calm and secure atmosphere in the residence through a quiet, unobtrusive presence.
• Conducts regular rounds of the CRF/ARC as described in the CRF guidelines and policies and procedures.
• Conducts CRF bed checks as per CRF guidelines and policies and procedures.
• Conducts and monitors the sign in and out sheets belonging to each CRF resident.
• Records pertinent information in the CRF duty log and case administration management system (CAMS).
• Communicates with Victoria Parole, National Monitoring Centre (NMC), and Victoria Police as necessary and document situations and incidents.
• Enforces CRF in-house rules and parole conditions, according to the Policy and Procedures manual and the Statement of Work.
• Properly files all CRF/CSC documents in accordance with Policy & Procedures.
• Maintaining an accurate medication access log. The medication access log must include the clients name, date and time which he/she accessed their medication, client and staff initials.
• Records observed maintenance needs in accordance with the ARC procedures.
• Ensures that the Intake office is clean and organized to ARC standards.
• Attends all CRF staff meetings, seminars, and training as directed.
• Provide transportation at the direction of the CRF Director/Designate.
• Performs light janitorial duties when required (i.e. room pack outs/cleaning)
• May be assigned other related duties according to the CRF's needs.
• Must be prepared to participate in upgrading/training at the discretion of CRF Management.

Education/Certifications:

• Must possess a High School Degree or equivalent.
• Minimum of six months of education in related field (Criminology, Sociology, Social Justice, Psychology, Counselling, Social Work etc) required.
• Clear TB Skin test required.
• Occupational First Aid level 1 or equivalent.
• Enhanced reliability clearance through Correctional Service of Canada.
• Non-violent Crisis Intervention training an asset.

Experience:

• Minimum of six (6) months of related experience.
• Previous work experience in community corrections, probation, or parole an asset.
• Experience working with individuals struggling with addiction, substance abuse issues, and related behavioral challenges required.

Required Skills/Knowledge:

• Ability to establish and maintain rapport with clients.
• Ability to work under pressure and in crisis situations.
• Ability to work with a diverse clientele possessing a range of needs and barriers.
• Ability to discern baseline behaviours and any deviations concerning substance use or mental health.
• Must possess adequate typing skills and be computer literate.
• Must have strong and effective verbal and written communication skills.
• Must be confident in ability to utilize de-escalation techniques and non-violent crisis intervention skills.
• Must be punctual, organized, and able to adjust to operational demands.
• Must be presentable in appearance in accordance with ARC standards.
• Must have the ability to understand and be sensitive to cultural differences.

Successful candidates, prior to hiring, may be required to provide:

• Background check consent.
• A clear vulnerable sector screening.
• A clean drivers abstract.
• Completion of our online Armatus Abuse Training and required Health and Safety training.

The Salvation Army will accommodate candidates as required under applicable human rights legislation.   If you require a disability-related accommodation during this process, please inform us of your requirements. 

We thank all applicants, however, only those candidates to be interviewed will be contacted.