Residential Support Worker

Residential Support Worker’s main function is to provide support and assistance to residents and responsible for the smooth functioning of Kate Booth House.

Hours:

• We operate 24/7 and require someone who has the flexibility to be on-call. Please note that this means no number of hours of work per week can be guaranteed. You must be available to be called for a variety of the following shift, sometimes without much notice.
• Weekday and weekend:
• Day shift 8:00 am-4:30pm
• Evening shift 3:30 pm-12:00am
• Overnight shift 11:30 pm-8:30 am

• Participate in shift change.
• Answer our 24 hours crisis line, telephone screening and intakes.
• Gives house orientation to new clients.
• Record relevant shift information in appropriate logs and other necessary forms and reports.
• Maintain with Caseworkers smooth functioning of KBH while on shift.
• Assist with food preparation for meals.
• Provide crisis intervention if abuser locates KBH.
• Mediate conflict/violence within the house if it occurs.
• Perform security checks at the beginning and towards the end of shift.
• Be familiar with the KBH policies and procedures of service to residents.
• Ensure house is tidy and clean.
• Drive a resident to the hospital, or an appointment or when required.
• Responsible to provide activities for the children when appropriate

Education/Certifications:

• A certificate, diploma, or degree in social services, or equivalent training in a related field.
• Valid First Aid/CPR level C and FOODSAFE Level 1 certificates

Experience:

• Minimum of two years working with victims of domestic violence
• Experience with frontline work in a social service setting.
• Experience in assisting professionals to intervene safely with domestic violence.

Required Skills/Knowledge:

• Relevant understanding of the situation of women who have experienced violence in their intimate relationships, and their children.
• Excellent written, verbal communication and presentation/training skills; ability assimilate information and communicate with various constituents.
• Comfort in bridging and collaborating with different agencies (e.g. Multicultural), ministry (e.g. MHSD) and lawyers.
• Must be comfortable in using the computer and other database programs.
• Valid BC driver’s license. (driver’s abstract required)
• Criminal Record Check for working with children and/or vulnerable adults.
• Nonviolent conflict intervention training
• Completion of our online Armatus Abuse Training and required Health and Safety training.

• Ability to work with diverse groups of people (e.g., race, ethnicity, age, class, sexual preference).
• Must have good conflict resolution skills.

Successful candidates, prior to hiring, may be required to provide:

• Background check consent.
• A clear vulnerable sector screening.
• A clean drivers abstract.
• Completion of our online Armatus Abuse Training and required Health and Safety training.

The Salvation Army will accommodate candidates as required under applicable human rights legislation.   If you require a disability-related accommodation during this process, please inform us of your requirements. 

We thank all applicants, however, only those candidates to be interviewed will be contacted.