Receptionist

The Receptionist provides a welcoming and professional environment for clients and the public who are seeking assistance and information relating to the Grande Prairie Community & Family Services.

This position supports the effective and efficient delivery of programs and ministry through reception, scheduling, administrative support, special events and office equipment and procedures

•Perform general office duties such as answering and directing phone and other inquiries; check/action emails; greet and escort visitors; file documents electronically or manually; photocopy/distribute materials; send/receive

fax/email material as requested; resolves routine inquiries.

•Handles and ensures the protection of extremely confidential and sensitive employee/officer/client and/or program files.  Maintains an efficient filing system.

•Builds and maintains databases (e.g., employee/volunteer information, contact lists, inventory, hours worked and statistics in Link 2 Feed.)

•Draft and type correspondence (i.e., letters, dictation, acknowledgements)

•Draft and prepare presentations, brochures, fliers, advertisements for social media (e.g., Facebook, Instagram, Radio stations and TSA Grande Prairie website).

•Schedule meetings, prepare agendas, take minutes; type and circulate minutes

•Distribute incoming mail to appropriate persons.  Process outgoing mail.

•Order stationery supplies and maintain adequate inventory of office and other supplies as needed.  Arrange for maintenance of office equipment.

•Prepares hampers for Intake Worker to distribute to clients

•Provides back-up support to Intake Worker as needed with client intakes and URIKA assessments with Pathway of Hope participants

•Regularly involved in the distribution of client hampers which involves applying average force of up to 20 pounds alone or up to 45 pounds with co-worker assistance

•Provide support to the Christmas Assistance Program (e.g., Christmas applications, hamper distribution, toy distribution)

Finance

•Accepts monetary donations and prepares temporary receipts

•Maintains gift card logs during Christmas

• Completion of a High School diploma.
• Completion of formal post-secondary /college certificate program and/or specialized courses or certification.

 Experience:

• Minimum of two (2) years of prior related experience including administrative/secretarial experience.
• Proficiency in all Microsoft Office products.
• Experience dealing with office equipment and tools.

Alternative combinations of education and experience may be considered.

•Attention to detail and aptitude for thoroughness, consistent follow-up skills and flexibility

•Sound problem solving and analytical skills

•Professional, service-oriented approach internally and ex

•Must comply with all Salvation Army policies, procedures and associated legislation.

•Participate in mandatory orientation training

•Treat the property of The Salvation Army with due care and caution.

•Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.

•Valid Alberta Class “5” Driver’s License, personal vehicle and insurance is required; an original copy of a current Driver’s Abstract that is satisfactory to The Salvation Army, in its sole discretion is required.

•Provide an original copy of a Background Check screening that is satisfactory to The Salvation Army, in its sole discretion, is required.  The screening is secured either through the national Canadian Police Information Centre (CPIC) or through a local police detachment.

•May require screening through The Salvation Army Abuse Registry

Preferred Skills/Capabilities:

•Develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

•Able to work independently and as part of a team.

•Self-motivated and disciplined self-starter.

•Exceptional organizational, prioritizing and time management skills.  

Successful candidates, prior to hiring, may be required to provide:

•Background check consent

•A clean drivers abstract

•Completion of our online Praesidium Abuse Training and required Health and Safety training

DAYS and HOURS of work:  Monday – Friday  (40 hours per week)

The Salvation Army offers accommodation for applicants with disabilities in its recruitment process.  If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

 Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.