Community Ministries Worker C

The Community Ministries Worker – C assists individuals and families seeking aid from The Salvation Army. This role supports both the Food Bank & Family Services operations, provides emergency assistance, contributes to the maintenance and organization of these services, and handles transportation needs.

Hours:

• Monday, Tuesday, Wednesday, Friday, 7am-12:30pm (30’ unpaid break)

General Duties:

• Consistently demonstrates empathy and concern for clients and their families.
• Provides emergency food hampers to clients as directed by the Food Bank Supervisor.
• In the absence of the Food Bank Supervisor, supervises volunteers across various areas (including orientation, training, evaluation, and discipline) using the Volunteer HUB system.
• Conducts initial intake assessments following standardized procedures to determine immediate needs and support required for clients, including evaluating client/family protection issues; enters information into L2F.
• Provides emergency assistance services such as housing, shelter, food, and clothing, in accordance with organizational policy and procedures.
• Maintains confidentiality accurate client files and statistical records through data entry into the CMS system.
• Receives, declines, and sorts/organizes non-monetary donations or purchased products following standard procedures.
• Ensures safe handling of hazardous materials and arranges for the disposal of unusable items in accordance with policy.

Food Bank specific:

• Oversees the general operation of the Food Bank in the absence of the Food Bank Supervisor, ensuring efficient service delivery and minimal wastage.
• Assists in the organization, maintenance, and general cleanliness of the Food Bank.
• Manages food supplies, including ordering and monitoring, to ensure the security of these supplies and related equipment.
• Drives to stores locations and pickups donations.
• Adapts work practices to ensure efficient delivery of food services.
• Acts as a backup supervisor of the Food Bank from December 1 to April 1, during vacation, meetings, etc. and as needed.

Maintenance and Troubleshooting:

• Implements preventative maintenance procedures for related equipment, recommends, and performs minor repairs (program vehicles, faucets, toilets, and light fixtures).
• Undertakes minor renovation projects such as drywalling.
• Conducts minor troubleshooting of building systems.
• Coordinate and observes and, if possible, Monitors the quality of workmanship of outside contractors and/or maintenance personnel.

Additional Responsibilities: 

• Assists in various capacities as directed by supervisors.
• Performs other related duties as assigned, ensuring flexibility and responsiveness to evolving community needs.

Working Conditions:

• The incumbent works in generally agreeable conditions, with the following exceptions:
  • Angry people
  • Verbal abuse
• The job incumbent may be exposed to the risk of minor harm, injury, or illness due to:
  • Exposure to infectious diseases
  • Environmental Conditions
• The incumbent must take the following precautionary measures (in addition to health and safety rules):

• • Universal Precautions
  • Annual WHMIS training/certification
  • Current Certification in First Aid/CPR

• The successful job applicant will have completed High School, plus specialized courses of a minimum of six (6) months.
• Food Safe Training
• Current Certification in First Aid/CPR
• Non-violent crisis intervention training preferred – capable of intervening in physical confrontations and maintaining a safe environment for staff, volunteers and clients
• Valid Food Safe certificate

Experience and Skilled Knowledge Requirements  

• A minimum of two years of general related experience.

• • An alternative combination of education and experience might be considered.

Skills and Capabilities (examples provided below):

• Good organizational skills.
• Good communication skills.
• A positive attitude, a strong work ethic and a willingness to learn and be flexible in the face of change.
• Exhibit good listening skills, have strong communication skills and respect authority.
• Excellent interpersonal skills, integrity, and adaptability.
• Represent the organization in a professional and engaging manner.
• Ability to lift/move on a regular basis up to 40 pounds.
• Must comply with all Salvation Army policies and procedures and associated legislation.
• Ability to work independently as well as part of a team with supervision in a multi-faceted environment.
• Effective organizational and time management skills – self-motivated and disciplined self-starter.
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.

Precautionary Measures: 

The incumbent must take the following precautionary measures (in addition to health and safety rules):

• Universal Precautions
• Foodsafe Training

Successful candidates, prior to hiring, may be required to provide:

• Background check consent
• A clear vulnerable sector screening
• A clean drivers abstract
• Completion of our online Armatus Abuse Training and required Health and Safety training

Successful candidates, prior to hiring, may be required to provide:

• Background check consent.
• Completion of our online Armatus Abuse Training and required Health and Safety training.

The Salvation Army will accommodate candidates as required under applicable human rights legislation.   If you require a disability-related accommodation during this process, please inform us of your requirements. 

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.