Celebrating Achievements, Building the Future
![Two shoppers leave salvation army thrift store holding bags](https://salvationarmy.ca/wp-content/uploads/2024/08/AR-NRO-web-image.jpg)
A message from the managing director of The Salvation Army’s National Recycling Operations
Our Thrift Store operations have had a profound impact within our shared communities across Canada last fiscal year. More than just retail spaces, our stores are an integral part of our mission to serve and uplift our communities, while helping preserve our planet through retail and reuse.
These achievements are a testament to the collective efforts of our employees, guests, donors, and community partners. Together, we’ve achieved remarkable social and environmental milestones, from diverting over 94 million pounds of goods from landfills to raising $865,997 with the support of our guests and donors to provide additional support to the work of The Salvation Army nationwide.
While we celebrate these significant accomplishments, we have also been actively building on the foundation for a bright future. Over the past several months, we’ve been diligently crafting a comprehensive five-year organizational strategic plan, which is encompassed around three pillars: People, Donations and Sales. These pillars are the foundation of our success and will guide us in maximizing our impact, driving growth, and ensuring sustainability across all aspects of our operations.
As we look ahead and prioritize the well-being of our people, we are also pleased to announce our partnership with Empowered EDI. Together, we are crafting a multi-year strategic plan aimed at fostering an inclusive culture within our organization where every individual feels valued, respected, and included.
As we reflect on our achievements and look to the future, I extend my deepest gratitude to our incredible employees, volunteers, and Thrift Store family. Their unwavering dedication has been instrumental in our shared accomplishments, and their ongoing support propels us toward a brighter, more sustainable future for all.
Explore the Salvation Army Thrift Store full report at thriftstore.ca/impactreport.
Ted Troughton, Managing Director
The Salvation Army Thrift Store
National Recycling Operation