Protected: Kettle Resources


2019 Kettle Information Webinar is

Wednesday October 23, 9:30AM – 10:30AM


For information regarding the contents below or for general questions, please contact your area representative:

Divisional Logistics, Development and Administrative
Delicia Carvery: 416-321-2654 x173
Cell: 416-779-4559

Divisional Volunteer Services
Day-to-day support to Ministry Units
Major Lynn Cummings: 416-321-2654 x104
Cell: 705-715-6002

Divisional PR Campaign Launches
Major Rob Kerr: 416-321-2654 x167
Cell: 437-351-1117

National Capital Region
Glenn van Gulik 613-233-8428
Cell: 613-858-5560

North Region
Jeffrey Robertson 416-460-4441

Kettle Campaign Dates

Friday, November 15th, 2019 – Tuesday, December 24th, 2019

Territorial Christmas Kettle Guidelines

Kettle Locations
Leases Inquiries:

No Sunday Kettles

Christmas Kettle Insurance Request

Kettle Location Request Sample Letter New Location

Kettle Location Request Sample Letter – Returning Location

Insurance Lease Agreement Instructions

Generic Insurance Certificate

Official Partnerships 

Loblaws Christmas Kettles

Costco Christmas Kettles – English

Costco Christmas Kettles – French

LCBO Christmas Kettles

LCBO Tag Day Guidelines

Walmart Christmas Kettles – English

Walmart Christmas Kettles – French

Kettle Campaign Stewardship Resources

The documents below are samples that can be edited and modified as you see fit.

Other ideas to recognize your partners:

  • Plan to make ‘thank you’ phone calls to store managers
  • Invite volunteers and retailers to an appreciation dinner
  • Consider extending an invite to tour your ministry later in the year to maintain contact beyond Christmas

Kettle Campaign Certificate of Thanks

Sample Location Thank You Letter

Promotional Resources

Christmas Advertising 2018 

Annual Report Canada and Bermuda 2018-2019

Bell Ringers101 Brochure

Bell Ringer 101 Poster

Kettle Campaign Print Logo

Divisional Kettle Campaign Promotional Video

Salvation Army Identity Standards

Salvation Army Shield and Christmas Kettle Logos

2019 Christmas Kettle Inserts- English (PDF)

2019 Christmas Kettle Inserts – French (PDF) 

2019 Christmas Kettle Inserts (Word Template) 

Bell Ringer Training

Bell Ringer Training Video

Bell Ringer Standards of Conduct

Tips for Kettle Coordinators

Kettle Campaign – On-line Giving:



Kettle Campaign – Digital Giving

Kettle Campaign – Digital Option

Moneris Mobile Operating Manual

Merchant Account Request Form v2.0

Kettle Campaign – Point of Sale *NEW*

Point of Sale terminal – Frequently asked questions (FAQs)

Application form for the hand-held terminals

Kettle signs promoting tap to donate option

Supplies and Apparel

THQ Supplies and Purchasing offers vests, calendar cards, kettle stand equipment and candy canes.

Please visit for more information on their products.

Contact: Jennifer Castillo, Account Executive
1-800-387-0360 x 176

The Bargains Group 
Contact: Rob Mekler 
416-785-5655 or 1-877-868-5655

Additional Resources from Ministry Unit
Thank You Cards
Print Fast:
The cost is $200.00 for 2 sided gloss finish colour @ 10,000 pcs
Sample Kettle Thank You Card – 2018

Kettle Income Reporting and Finances
Business and Finance, Tracy Burt 416-321-2654 x109

2019 Kettle System Income Recorder Handbook & Training
(various times available – click to register)

****Kettle Information Webinar:  Wed. Oct 23, 2019****

Territorial Finance Manual Accounting Guide – 6009 Revenue

Operating Policy 4013 Fundraising – Handling of unsolicited cheques in Kettles

Operating Policy 4008 – Use of Gift Cards

4008 – Gift Card Control Log

Driving SA Fleet or Program Vehicle

Donated Vehicle Instructions

Employee Relations – Hiring and Payroll

Lana Hampson-Morton 416-321-2654 x164

With Ultipro in place, all Ministry Units are responsible for inputting employee information for payroll. If you have any questions, please contact Lana.

UltiPro Job Aid – EEAdmin – Adding New Employee Hire Rehire v9 May

UltiPro Job Aid – Mgr Timekeeper Entering Employee Hours v2

Employment Application Form

Employee Information Checklist

Confidentiality Statement (pdf)

Confidentiality Statement (doc)

Letter of Offer – Kettle Coordinator

Letter of Offer – Kettle Worker

Direct Deposit Set Up-when banking is not employee’s

TSA Official Employee Personal Information Form

2019 Ontario Personal Tax Credits Return

2019 Personal Tax Credits Return

2018 General Payroll Schedule

Instructions to Ministry Units on Time Cards for Kettle Workers and Volunteers 2018

2018 Kettle Campaign Sign In – Sign Out Card

March Of Dimes Canada – Employment Services  March of Dimes can provide employees for your Kettles.

Code of Conduct Policy 

Code of Conduct – OP 0203

Code of Conduct- FAQ

Workplace and Employment Standards

**Abuse Policy / Whistleblower Policy / Workplace Harassment, Discrimination and Violence Prevention Policy
(Need to be posted in a visible place for all volunteers to see or given to each individual volunteer)

The Salvation Army Territorial Abuse Policy

Whistleblower Policy

Workplace Harassment, Discrimination & Violence Prevention Policy

Health and Safety Policy (French)

Health and Safety Policy (English)

Employment Standards Poster


For volunteer information and requirements please contact:

Major Lynn Cummings 416-321-2654 x104

Volunteer Scheduling Software Options

Volunteer Scheduler Pro – Quick Start Guide

Online Application:

Kettle Volunteers Checklist

Application: Kettle Volunteers

Kettle Worker Job Description

Mission Statement, Waiver Of Liability, Confidentiality Statement