Serving with Heart: How Street Outreach in Sydney Builds Community and Hope

by SalvationArmy.ca
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Posted on 30th January 2025, by lindseym 

Categories: 2025EDS

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The Salvation Army’s Street Ministry program in Sydney, NS, is making a significant impact on the unhoused and vulnerable populations while fostering a sense of community among volunteers and strengthening relationships throughout the area.

Each week, the Street Ministry team sets up the Community Response Unit (CRU) truck to serve those in need. With the awning extended, lights glowing warmly, and window wide open, volunteers are ready to welcome anyone seeking comfort. Whether it’s a filling meal, a hot beverage, or a kind word of encouragement, the team provides more than just nourishment – they offer hope and connection.

“You get to meet people and start to build relationships,” says David Arsenault, a volunteer with The Salvation Army for over eight years. “When you see them, you’re not just giving them a hot meal, but you’re being invited into their world.”

The program serves over 60 community members weekly, providing food and a safe space for those facing hardship.

The Power of Community

Since launching in Spring 2024, the Street Ministry team has grown to include 20 dedicated volunteers who come together every Thursday to help those in need.

“There’s friendship; there’s camaraderie,” David shares. “We’re all working toward the same goal, which is to help people who are less fortunate. It’s a lot of fun working with people who share the same purpose.”

Mark Killam, another volunteer and community services worker, echoes David’s sentiment: “It takes volunteers – it takes a village – to make things happen. Everyday people doing everyday things to help one another.”

Building Trust and Relationships

The program serves a diverse population, including those who are unhoused, individuals with mental health challenges or financial difficulties, and even families with children. Volunteers emphasize building trust and relationships with the community has been a key to the success of this ministry.

“It’s the look on their faces when they leave with a sandwich or soup; the relief that they’ll have a meal they might not have had otherwise,” says Mark. “You see how thankful they are for The Salvation Army and for us.”

A Team Effort

The success of the Street Ministry is due to the collective efforts of volunteers, local business, and community members. Partnerships with Pizza Hut in Celtic Plaza, Tim Hortons on George St., No Frills, and Sobeys provide food for the CRU truck. Additionally, Sydco Fuels offers a safe, well-lit lot for weekly program. These partners have become a trusted source of support to allow The Salvation Army to serve the community.

“We understand – whether we’re serving 30 people or 100 people – that unless everybody is working together as a team, it just wouldn’t happen,” says David. “From those who donate food, to those who prepare the meals, to those of us who serve on the truck; it’s truly a community of volunteers.”

More than Meals

While the program serves as a critical service for those in need, its impact goes beyond providing a warm meal. The Street Ministry offers hope and a reminder that everyone is seen and valued.

“We’re not just passing out food,” David concludes. “We’re helping to build relationships, and that makes all the difference.”

To learn more about programs like this in your area, volunteer, or to donate directly, please connect with your local Salvation Army location.