Trustee Caseworker

The Salvation Army Saskatoon Temple
April 1, 2021
Saskatoon, Canada
Job Type
$15.74 - $19.68 per hour
Interested applicants must respond in writing to
Matthew Hoeft, Email:
Closing date
April 8, 2021


The Trustee Caseworker will provide casework within the budget management program in accordance with contract obligations, policies and procedures, The Salvation Army’s mission, values, and standards.

This is a permanent full time position at 37.5 hours per week.

Monday - Friday
8:30 a.m. to 4:30 p.m.


  • Responsible for managing an assigned caseload Complete client intakes / discharges and establish and maintain productive communication with clients and maintain case files to include all required supporting documentation related to each client.
  • In cooperation with the Trust client prepare a monthly budget plan to assist them with setting financial goals, development milestones, ensure their income assistance benefits are disbursed in a way that best meets their basic needs. Work with client to help them achieve their maximum possible level of independence.
  • Conduct Individual sessions with clients, keeping records as to the nature of each session including discussion with Social Workers.
  • Maintain accurate, comprehensive, and current file records including income and expenses as well as funds issued, in an organized fashion.
  • Prepare necessary forms for clients – OAP, CPP Benefits, etc.
  • Participate in the cheque distribution and preparation for bills, expenses, personal allotments
  • Prepare Cheques, Food Vouchers, and EFT Payments as required
  • Maintain the client management database with all required information
  • Prepare and facilitate relevant Budget management seminars or group education opportunities for clients
  • Assist clients when needed with finding accommodations, food, mediate with creditors or other assistance as it relates to the strong financial health of the clients
  • Assist with administrative duties, including but not limited to; answering phones, greeting clients, payables and receivables and data management
  • Participate in department staff meetings and strategic planning to ensure programming and goals reflect clients’ needs as these may evolve or change
  • Monitor and maintain client expenditures ensuring strong internal control practices
  • Maintenance and controls for all current / past client records
  • Track statistical information as required
  • Upholds the mission and values of The Salvation Army in all aspect of required tasks
  • Other Duties as assigned.


Minimum Education Level Attained: 

  • Grade 12 or equivalent
  • Post Secondary Education in a relevant field would be an asset

Special Licenses, Diplomas, Certifications or Requirements:

  • Related Working experience is an asset
  • Knowledge of typing, filing and computers
  • Knowledge and experience working with clients with complex needs and behaviors
  • Current First Aid/CPR
  • Valid Criminal Record and Vulnerable Services Check
  • Driver’s License and Clean Driver’s Abstract

Minimum Prior Related Experience:

  • 1-2 Years in a professional environment

Physical Effort/Dexterity Required:

  • Minimal work is completed in an office environment

Concentration Required:

  • Administrative work will require attention to detail

Responsibility for Financial Resources:

  • Client Funds and Allocations

Responsibility for Human Resources:

  • Daily Client Interaction is required

Work Environment:

  • Incumbent works in generally agreeable conditions, with the following exceptions:
  • Frequent Interruptions and multitasking
  • Equipment and General Office Noise

Exposure to Hazards:

The incumbent’s work environment is typically in an office or at work sites within residential settings, and may encounter the following disagreeable conditions:

  • Dealing with angry and abusive people
  • Exposure to bodily fluids, bodily wastes
  • Exposure to drugs, alcohol and solvents
  • Exposure to infectious diseases
  • Other dangerous situations
  • Sharp objects (i.e. needle sticks, knives and weapons

Precautionary Measures:

Policy and Procedures


The Salvation Army will accommodate candidates as required under applicable human rights legislation.   If you require a disability-related accommodation during this process, please inform us of your requirements. 

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.

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