Transitional Housing Program Worker

The Salvation Army B.C. Grace Mansion
septembre 29, 2020
Vancouver, Canada
Job Type
$16.50/hour (probationary rate
Competition #
Interested applicants must respond in writing to
Closing date
Oct 15, 2020
Street Address
596 E Hastings St


DAYS: Monday to Sunday

TIMES:   Must be available to work various shift times including:

  • Days (8:00am-4:30pm)
  • Evenings (3:45pm-12:15am)
  • Overnights (11:45pm-8:15am)
  • Weekends and Statutory Holidays

HOURS: 0 to 40 hours/week



Position Purpose Summary:

The Transitional Housing Program Worker will work with the Residents of Grace Mansion in all areas of personal development and growth, life skills, social and spiritual activities to enable the Resident to attain their full potential.

Key Responsibilities:


The Transitional Housing Program Worker will:

  • Supervise/monitor actions and interactions of Residents during assigned shift.
  • Respond to all Resident questions/requests within framework of Centre Policies & Procedures.
  • Answer telephone and refer calls to appropriate person(s)
  • Admit visitors to Centre according to guidelines.
  • Research and develop knowledge of issues that relate to residents.  Development of resource information as relevant for residents.
  • Maintain confidentiality and keep accurate files and statistical records.  Specifics of administrative duties will vary with the different shifts.
  • Receive/ explain/ applications for potential residents, along with updating Wait list of applicants.
  • Assist with the intake process and departure process of residents.
  • Receive Residents rent and place funds in designated lockbox as per written protocol.
  • Maintain contact with Salvation Army, City and Provincial government and community agencies to co-ordinate activities and available resources for the benefit of the Centre and the Residents. 
  • Initial response to emergency situations such as fire alarm, or other situations.
  • Respond and assist residents at times of physical/mental/emotional crisis situations.
  • Performs other duties as assigned.


Duties require employee to work in Grace Mansion – an 84 room, four storey Residence located at 596 East Hastings Street in downtown Vancouver.  Responsibilities will involve working from a designated work station, but will also involve movement through the residential areas, and general building.  The employee may at times be subject to hazardous or disagreeable conditions in the performance of their duties.


The Transitional Housing Program Worker will have completed High School, plus specialized training and courses including, but not limited to:


  • Training/Certification in Addictions or Mental Health issues
  • Current Certification in First Aid/CPR


  • Working with Clients in a residential setting

Required Skills/Knowledge:

  • Foodsafe Training
  • Universal precautions
  • Computer skills and training in Word & Excel
  • Fluent spoken and written English

PREFERRED SKILLS/capabilities:

This role is not gender-specific. We benefit from a diverse group of individuals on this team of Transitional Housing Program Workers.


Successful candidates, prior to hiring, may be required to provide:

  • Background check consent
  • A clear vulnerable sector screening
  • A clean drivers abstract
  • Completion of our online Armatus Abuse Training and required Health and Safety training
  • Criminal Record Review Act clearance to work with vulnerable adults

If there is a competition number associated with this posting, please include within the subject line of your email, fax or regular mail correspondence.

The Salvation Army will accommodate candidates as required under applicable Human Rights Legislation. If you require a disability related accommodation during this process, please inform us of your requirements.

In accordance with The Salvation Army policy and legislated requirements, employment is conditional upon the verification of credentials and completion of a background check.

This posting is open to external and internal candidates alike. If you are an internal applicant, please advise your Department Head of your intentions prior to submitting your application.

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