Thrift Store Manager

The Salvation Army B.C. Vernon
July 28, 2020
Vernon, Canada
Job Type
$17.42 - $21.78
Interested applicants must respond in writing to
Closing date
August 4, 2020



  • Full Time - 37.5 hours per week


Position Purpose Summary:

The Store Manager ensures consistent profitability of the store by implementing national and regional standards in sales, customer service, merchandising, marketing, public relations, store staff training, reclamation and product donation flow, transportation, and processing of in store donations.

Key Responsibilities:

  • Directs all operations of the store to meet sales targets and control expenses while maintaining customer service standards
  • Hires, trains, evaluates, recognizes, disciplines and terminates in concert with Territorial/National standards
  • Manages health & safety, labour/employee relations and other related issues at a store level; participates in Step 1 and Step 2 of Grievance procedures
  • Plans store layout to attract customers including window displays and merchandise displays, decides on in-store promotions and auctions and keeps abreast of marketing trends by checking competitors stock; ensures attractiveness of the store through “Tidy Maintenance”
  • Determines and maintains appropriate inventory levels based on spot checks of the store and reviewing weekly sales records
  • Maintains control of inventory by ensuring store donations are retrieved, sorted, and priced appropriately; protects the store from inventory shrinkage by close visual monitoring
  • Establishes and manages in-store budget within guidelines; executes budgetary objectives by attaining sales margins, maintaining staffing cost ratios, and profit objectives as established by the region; ensures nightly sales are deposited into the appropriate financial institution
  • Analyzes store financial statements and strategizes appropriate action to attain financial goals, monitoring the cost of goods (i.e., buying products from warehouse, tracking costs associated with product, etc.)
  • Prepares financial and other requested reports to the National and Regional offices (e.g. sales reports, staffing costs, and payroll data)
  • Performs other duties as assigned




  • High School Diploma


  • Proven experience in retail management where the focus has been on sales
  • Proven track record of successfully achieving sales targets
  • Proven experience in managing staff and in staff selection

Required Skills/Knowledge:

  • Ability to function as member of a team
  • Demonstrated strong interpersonal skills as well as written and oral communication skills
  • Ability to operate POS System
  • Abilitiy to lift and carry heavy objects – 50lbs
  • Ability to bend, lift, twist, pull and push heavy objects
  • Ability and willingness to work evenings and weekends
  • Must be able to work flexible work hours including days, evenings, and weekends
  • Proficient in MS Word, Excel, and use of the Internet
  • Valid Driver's License and have own transportation
  • Must submit to and clear a Criminal record check
  • Must submit to and clear The Salvation Army's Internal Child Abuse Registry

PREFERRED SKILLS/capabilities:

  • Managing within a Unionized Environment

Successful candidates, prior to hiring, may be required to provide:

  • Background check consent
  • A clear vulnerable sector screening
  • A clean drivers abstract
  • Completion of our online Armatus Abuse Training and required Health and Safety training

If there is a competition number associated with this posting, please include within the subject line of your email, fax or regular mail correspondence.

The Salvation Army will accommodate candidates as required under applicable Human Rights Legislation. If you require a disability related accommodation during this process, please inform us of your requirements.

In accordance with The Salvation Army policy and legislated requirements, employment is conditional upon the verification of credentials and completion of a background check.

This posting is open to external and internal candidates alike. If you are an internal applicant, please advise your Department Head of your intentions prior to submitting your application.

Imagine Canada Standards - Accredited

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