Thrift Store Clerk – Goderich

The Salvation Army
juillet 30, 2020
Goderich, ON, Canada
Job Type
$14.00 per hour
Competition #
Interested applicants must respond in writing to
Email: [email protected] Attention: Lieutenant Angela Kerr Fax: 519 524-4298 Mailing Address: The Salvation Army, Suncoast Citadel, Box 397 Goderich, ON N7A 4C6 Attention: Lieutenant Angela Kerr Please, no phone calls.
Closing date
August 11, 2020


The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. Each position contributes to the mission of The Salvation Army.

Watch/read inspiring stories from some of those who have been helped through The Salvation Army’s programs:

The Salvation Army Support

Fleeing from Persecution

Open House: Poverty isn't always easy to see

The Salvation Army Canada and Bermuda has four core values:

Hope: We give hope through the power of the gospel of Jesus Christ.
Service: We reach out to support others without discrimination.
Dignity: We respect and value each other, recognizing everyone’s worth.
Stewardship: We responsibly manage the resources entrusted to us.

This is a casual/relief position with no guaranteed hours. This is a casual relief “elect to work” position with no standard weekly hours of work. There are no guaranteed hours; work will be offered as per Thrift Store operational requirements Monday through Saturday, 8:45 a.m. to 4:15 p.m. and includes a ½ hour unpaid meal break where applicable. Shifts will include weekdays and Saturdays.

Note: two (2) positions available.

Shifts: Various

Interested applicants must respond in writing with a cover letter and resume.

We thank all applicants, however, only those candidates to be interviewed will be contacted.



  • Open and close the store.
  • Be knowledgeable regarding product pricing and featured sale products; protect the integrity of all donated items.
  • Responsible for accurate completion of all customer transactions including cash and debit sales with minimal voids, overages or shortages.
  • Adhere to store policy regarding cheques, credit cards, refunds, voids and holds.
  • Process raw materials by loading/unloading, sorting, packing, pricing and storing donations.
  • Greet and interact with customers/donors in a positive, friendly and courteous manner.
  • Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
  • Possess knowledge of stock in order to respond to customer enquiries by phone/in person.
  • Pay attention to store security, by monitoring activity within the store.
  • Assist with store layout plans to attract customers, which include window displays and merchandise displays; ensures attractiveness of the store through “Tidy Maintenance”.
  • Contribute to the control of inventory by retrieving, sorting, hanging and pricing as directed.
  • Assist with donation turnover, replenish inventory levels on the sales floor and remove inventory from sales floor as directed.
  • Handle the merchandise in a safe and organized manner; assist in stock rotation – “bailing” items in the store.
  • Assist donors with their contributions, unload donations and place stock in appropriate warehouse location.
  • Maintain the proper sorting and processing of all donated goods, ensure compliance with quality standards; that all products are priced correctly as per store policy.
  • Work with volunteers as assigned.

Health & Safety

  • Contribute to the safety of staff and customers (e.g. snow removal, clear fire exits, cleans spillage; no obstacles inside/outside the store).
  • Maintain an attractive organized appearance of the store, tidy up and restock shelves, clean, sweep, dust and mop as necessary.
  • Perform other position related duties.


  • Responsible for accurate completion of customer transactions including handling cash and debit sales.
  • Contribute to store budgets by maintaining customer service standards.
  • Assist with the materials management of donations/product flow in the thrift store.


  • Ability to stand for long periods with frequent twisting, bending, crouching and reaching is required.
  • Ability to lift/move up to 25 pounds on a regular basis.


Education, Qualifications and Certifications:

  • Completion of Secondary School.
  • Provide an original copy of a Background Check that is satisfactory to The Salvation Army, in its sole discretion, is required. The screening is secured either through the National Canadian Policy Information Centre (CPIC) or through a local police detachment.
  • May require screening through The Salvation Army Abuse Registry.
  • Alternative combinations of education and experience may be considered.


Experience and Skilled Knowledge Requirements:

  • Minimum of three (3) months of prior related experience in warehouse processing or goods distribution and knowledge of lifting guidelines.
  • Some warehouse experiences would be a definite asset.
  • Cash handling experience is required.
  • Brand awareness would be a definite asset.
  • Basic math skills required to calculate discounts and percentages as well as reading skills.
  • Knowledge and experience using a cash register, debit machine and/or credit card processing is a definite asset.


Skills and Capabilities:

  • Treat the property of The Salvation Army with due care and caution.
  • Ability to maintain information in confidence and exercise good judgement.
  • Ability to work independently and participate as an active and responsible team member in a cooperative team environment.
  • Participate in mandatory orientation training, on-going professional development and training.
  • Participate in regular supervision and performance appraisal process.
  • Represent the organization in a positive, professional and engaging manner.
  • Must comply with all Salvation Army policies, procedures and associated legislation.
  • Exhibit good listening skills, have strong oral/written communication skills and respect authority.
  • Self-motivated/disciplined.
  • Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
  • Excellent interpersonal skills, integrity, and adaptability.
  • Attention to detail, problem solving and analytical skills.
  • Lead by example, by demonstrating a strong work ethic, willingness to learn and flexible in the face of change.
  • Develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

If there is a competition number associated with this posting, please include within the subject line of your email, fax or regular mail correspondence.

The Salvation Army will accommodate candidates as required under applicable Human Rights Legislation. If you require a disability related accommodation during this process, please inform us of your requirements.

In accordance with The Salvation Army policy and legislated requirements, employment is conditional upon the verification of credentials and completion of a background check.

This posting is open to external and internal candidates alike. If you are an internal applicant, please advise your Department Head of your intentions prior to submitting your application.

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