Thrift Store Clerk – Acton

The Salvation Army
February 7, 2020
Acton, ON, Canada
Job Type
$14.00 per hour
Competition #
Interested applicants must respond in writing to
Closing date
February 16, 2020


The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.  Each position contributes to the mission of The Salvation Army.

Watch/read inspiring stories from some of those who have been helped through The Salvation Army’s programs:

The Salvation Army Support

Fleeing from Persecution

Open House: Poverty isn't always easy to see

The Salvation Army Canada and Bermuda has four core values:

Hope: We give hope through the power of the gospel of Jesus Christ.
Service: We reach out to support others without discrimination.
Dignity: We respect and value each other, recognizing everyone’s worth.
Stewardship: We responsibly manage the resources entrusted to us.

This is a casual/relief position, with no standard weekly hours of work.

Normal Hours of Work:  Schedule may vary according to operational requirements; flexibility is required; may include afternoon and evening shifts, Monday through Saturday and includes a ½ hour unpaid meal break where applicable.  The supervisor will set the work schedule in consultation with the incumbent and may include shifts between 9:45 a.m. and 5:30 p.m. Monday to Thursday;  9:45 a.m. and 6:30 p.m. Friday; and, 9:45 a.m. to 5:30 p.m. on Saturday.

Shifts: Various

Interested applicants must respond in writing with a cover letter and resume.

We thank all applicants, however, only those candidates to be interviewed will be contacted.


The Thrift Store Clerk provides service to customers, sorts incoming product and assists in the ongoing retail operations of The Salvation Army Acton Thrift Store.

  • Protect the integrity of all donated items.
  • Open and close store including the daily balancing of cash.
  • Responsible for accurate completion of all customer transactions including cash and debit sales
  • Process raw materials by loading/unloading, sorting, packing, pricing and storing donations
  • Interact with customers/donors in a positive, friendly and courteous manner
  • Contribute to meeting store budgets by maintaining customer service standards.
  • Possess knowledge of stock in order to respond to customer enquiries by phone/in person.
  • Contribute to the safety of staff and customers (e.g. snow removal, clear fire exits, cleans spillage).
  • Assist with store layout plans to attract customers, which include window displays and merchandise displays; ensures attractiveness of the store through “Tidy Maintenance”.
  • Replenish inventory levels based on supervisor’s directions.
  • Provide customer service and greeting customers
  • Contribute to the control of inventory by retrieving, sorting, hanging and pricing as directed.
  • Removal of inventory from sales floor as directed.
  • Maintain an attractive organized appearance of the store, tidy up and restock shelves, clean, sweep, dust and mop as necessary.
  • Abide by store policy and procedures.
  • Performs other position related duties as required.


Education, Qualifications and Certifications:

  • Completion of Secondary School.
  • Alternative combinations of education and experience may be considered.


Experience and Skilled Knowledge Requirements:

  • Have a minimum of three (3) months of prior related experience.
  • Cash handling experience is required.
  • Knowledge and experience using a cash register, debit machine and/or credit card processing is a definite asset.


Skills and Capabilities:

  • Develop an understanding of the Mission of The Salvation Army in Canada and its implications as related to position responsibilities.
  • Maintain information in confidence as required
  • Participate as an active and responsible team member.
  • Participate in mandatory orientation training.
  • Participate in regular supervision and performance appraisal process.
  • Represent the organization in a professional and engaging manner.
  • Must comply with all Salvation Army policies and procedures and associated legislation.
  • Ability to stand for long periods with frequent twisting, bending, crouching and reaching is required.
  • Ability to lift/move 40 pounds
  • Exhibit good listening skills, have strong oral/written communication skills and respect authority
  • Self-motivated/disciplined and able to work as part of a team
  • Represent The Salvation Army in a positive manner
  • Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
  • Excellent interpersonal skills, integrity, and adaptability.
  • Ability to work in a cooperative team-oriented atmosphere.
  • Provide an original copy of a Background Check that is satisfactory to The Salvation Army, in its sole discretion, is required.  The screening is secured either through the national Canadian Police Information Centre (CPIC) or through a local police detachment
  • Screening through The Salvation Army Abuse Registry.
  • Support for and an understanding of the mission and purpose of The Salvation Army in Canada.

If there is a competition number associated with this posting, please include within the subject line of your email, fax or regular mail correspondence.

The Salvation Army will accommodate candidates as required under applicable Human Rights Legislation. If you require a disability related accommodation during this process, please inform us of your requirements.

In accordance with The Salvation Army policy and legislated requirements, employment is conditional upon the verification of credentials and completion of a background check.

Internal Applicants: Please advise Department Heads of your intentions prior to submitting your application.

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