Temporary Part Time and Relief Street Outreach Worker

Ottawa Booth Centre
January 11, 2019
Ottawa, Ontario, Canada
$17.75 per hour
Interested applicants must respond in writing to
Employee Relations Department: SORjobs@ottawaboothcentre.org
Closing date
January 24, 2019


Mission and Values Statement

The Salvation Army is an international Christian church and charitable movement, active in over 128 countries worldwide. Its message is based on the Bible; its ministry is motivated by love for God and the needs of humanity. The Mission of The Salvation Army is to share the love of Jesus Christ, meet human needs, and be a transforming influence in the communities of our world. This is expressed in spiritual ministry, and also by a wide variety of social services, which are extended without discrimination as to race or creed.

There are three Core Values of our Faith: Salvation, Holiness, and Intimacy with God.

Rooted in these three values are the seven core operational values that guide all aspects of the Salvation Army in the Canada & Bermuda Territory.

Compassion:      We reach out to others and care for them.

Respect:              We promote the dignity of all persons.

Excellence:         We strive to be the best at what we do and a model for others to emulate.

Integrity:             We are honest, trustworthy and accountable.

Relevance:          We are committed to the pursuit of innovation and effectiveness.

Co-operation:    We encourage and foster teamwork and partnerships.

Celebration:       We give thanks by marking milestones and successes.

The powerful mission and core values of The Salvation Army serve as significant attractors for those people who choose to join the organization, which has been serving the under-served and evolving for 150 years.


Participate as part of a team providing outreach services for homeless in Ottawa. The focus of the service is to provide transportation to homeless to appropriate safe shelter as well as meeting needs where the clients are.


  • Connect and engage with homeless individuals where they are physically, emotionally and spiritually
  • Provide clients, when necessary, with mobile on-site assessments, provision of outreach supplies, referrals and transportation to safe shelter
  • Provide intervention services in the event of crisis and contact appropriate authorities when necessary
  • Refer clients to other outreach and services as appropriate
  • Log all contacts and notation of service provided: prepare written report following each shift for follow-up
  • Be supportive of a team effort in all aspects of the Street Outreach Service: this includes all safety issues
  • Ensure that the outreach vehicle is stocked with basic needs/supplies prior to conducting outreach activities
  • When required outreach may be conducted by one self during daylight hours with cell phone, backpack, logbook with regular check-ins

 Workplace Hazards

  • May deal with potentially angry and aggressive clients
  • May encounter verbal abuse


  • Relevant post-secondary education in social services with training in harm reduction, addiction and mental health service or equivalent work experience
  • Two years’ experience in direct client service with the homeless, ideally in an outreach setting
  • Certification in Non-Violent Crisis intervention, First Aid, Suicide Intervention preferable
  • Valid Class G driver’s license with a clear driver’s abstract
  • Excellent inter-personal skills
  • Excellent oral and written skills in English
  • Bilingualism (English and French) is an asset

Successful candidate will be required to provide upon hiring:

  • A clear vulnerable sector screening
  • Participate in our online Armatus Abuse Training and Health and Safety training required upon hiring, as well as updated annually

HOURS: 16 hours per week, Saturday and Sunday 11:00am – 7:00pm and 7:00pm – 3:00am rotation


The Salvation Army will accommodate candidates as required under applicable human rights legislation.   If you require a disability-related accommodation during this process, please inform us of your requirements.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Please include the competition # in the subject line of your email.

The Salvation Army will accommodate candidates as required under applicable human rights legislation. If you require a disability-related accommodation during this process, please inform us of your requirements.

In accordance with The Salvation Army policy and legislated requirements, employment is conditional upon the verification of credentials and completion of a background check.

Internal Applicants, please advise Department Heads of your intentions prior to submitting your application.

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