Temporary Full Time Program Services Caseworker – more than 1 required (6 month term)

York Housing & Support Services
septembre 23, 2020
Newmarket, Canada
$18.50 - $23.12 per hour
Competition #
Interested applicants must respond in writing to
Sharona Ou: YHSS_ER@can.salvationarmy.org
Closing date
October 2, 2020


The Salvation Army is an international Christian church. Its message is based on the Bible; its ministry is motivated by love for God and the needs of humanity.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Core Values

The Salvation Army Canada and Bermuda has four core values:

Hope: We give hope through the power of the gospel of Jesus Christ.
Service: We reach out to support others without discrimination.
Dignity: We respect and value each other, recognizing everyone’s worth.
Stewardship: We responsibly manage the resources entrusted to us.

Position Purpose Summary:

Working with clients to find housing. In this role you will be responsible for admitting clients, intake, triage primary support, monitoring, referral and clerical duties. Provide clients with encouragement and access to other services.



  • Facilitate intake process
  • Assist with supervision of clients
  • Provide ongoing daily support, assistance and encouragement to clients
  • Perform all necessary clerical duties for client documentation, including Emergency housing Services Forms, computer entries, Log Book entries, & other required forms
  • Data entry of all required data fields in HIFIS
  • Make necessary referrals
  • Ensure that all telephone calls are recorded according to policy
  • Enforce Agency Rules and Expectations consistently
  • Facilitate daily resident meetings to set out each resident’s plan for the day and to communicate programming Workers receive and record feedback from residents and follow up with any concerns until resolution is achieved
  • Monitor kitchen during all meals
  • Provide support, crisis intervention and conflict resolution as required
  • Arrange for wake-up calls for Clients who request same
  • Make regular rounds throughout building; including walking through the dormitory and bathrooms



  • Diploma or Degree in Social Services Field
  • Previous experience with people experiencing homelessness would be an asset
  • Must have thorough knowledge and understanding of homelessness issues
  • Knowledge and understanding of Mental Health/Addictions
  • Thorough knowledge and understanding of and a commitment to anti-racism, anti-oppression and
  • Problem-solving skills essential. The responsibilities associated with this position demand a high degree of confidentiality
  • Excellent oral, written communication and computer skills (Microsoft Word, Outlook, Excel, Database)
  • Ability to work independently as well as part of a team
  • Must have excellent interpersonal/time management skills
  • Good knowledge of community resources
  • Valid Driver’s License is an asset

Successful candidate will be required to provide upon hiring:

  • A clear vulnerable sector screening
  • A clean drivers abstract
  • Participate in our online Armatus Abuse Training and Health and Safety training required upon hiring, as well as updated annually

HOURS: 12 hours shift, day / night shift



The Salvation Army will accommodate candidates as required under applicable human rights legislation.   If you require a disability-related accommodation during this process, please inform us of your requirements. 

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.

If there is a competition number associated with this posting, please include within the subject line of your email, fax or regular mail correspondence.

The Salvation Army will accommodate candidates as required under applicable Human Rights Legislation. If you require a disability related accommodation during this process, please inform us of your requirements.

In accordance with The Salvation Army policy and legislated requirements, employment is conditional upon the verification of credentials and completion of a background check.

This posting is open to external and internal candidates alike. If you are an internal applicant, please advise your Department Head of your intentions prior to submitting your application.

Imagine Canada Standards - Accredited

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