Temporary Full Time Assistant Director (1 year)

avril 7, 2021
Toronto, Canada
Job Type
To be determined
Interested applicants must respond in writing to
Jake Aikenhead: jakeaikenhead@thegateway.ca
Closing date
April 15, 2021


The Salvation Army is an international Christian church. Its message is based on the Bible; its ministry is motivated by love for God and the needs of humanity.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Vision Statement

We are an innovative partner, mobilized to share hope wherever there is hardship, building communities that are just and know the love of Jesus.

Core Values

The Salvation Army Canada and Bermuda has four core values:

Hope: We give hope through the power of the gospel of Jesus Christ.
Service: We reach out to support others without discrimination.
Dignity: We respect and value each other, recognizing everyone’s worth.
Stewardship: We responsibly manage the resources entrusted to us.

Position Purpose Summary:

To support the everyday operations of The Gateway shelter, to build relationships with Gateway residents and Community Members, and to positively contribute to the Frontline Staff team.



Assists the Director with the Administration of the Hostel:


  • Schedules meetings, prepares agendas, takes and circulates minutes as needed
  • Orders and maintains adequate office supplies and other supplies as needed; arranges for maintenance of office equipment
  • Opens and distributes incoming mail, processes outgoing mail including materials of a confidential nature
  • Regularly updates shelter statistics, SAMIS database, contact lists, and building inventory
  • Negotiates contracts for approval by administration (i.e. HVAC, water treatment, electrical, major repairs/renovations, and new construction)
  • Attends committee, conferences and agency meetings as requested by the Director
  • Participates in the planning, developing and executing the strategic plan
  • Assists in the development and implementation of policies and procedures
  • Assists with planning and facilitation of staff outings and events

Employee Relations:

  • Assists with Employee Relations management including: completing and submitting Employee Transaction Forms, preparing letters of employment, and personnel filing
  • Prepares, updates, and submits job postings
  • Assists with the Recruitment, Selection and orientation processes
  • Responsible for the security and maintenance of all personnel files ensuring the protection of extremely confidential and sensitive material
  • Responsible to maintain employee databases, contact information and seniority lists
  • Consults with Director of Employee Relations as needed


  • Performs various accounting duties such as payroll, accounts payable, accounts receivable, issues official tax receipts, handles and reconciles petty cash and other related accounting duties (e.g. banking deposits and preparing reports)
  • Responsible for the security and maintenance of all financial files
  • Drafts annual budgets for ministry unit(s) under the supervision of the Director and Business Manager; monitors budget expenditures to ensure compliance
  • Consults with the Business Manager as needed

Oversees All Aspects of the Gateway Property:

Oversees the day-to-day operation and maintenance of the Gateway Property:

  • Ensures residents and community members receive proper customer service while relating to the housekeeping & maintenance staff
  • Monitor and implement the Centre Fire, Pandemic and Emergency Disaster Plans
  • Develops, monitors and maintains the Preventative Maintenance program
  • Oversees the Linens and Catering contracts
  • Oversees the services and preventative scheduling for the mechanical equipment, HVAC system, telephone system, IT, video, security and alarm system
  • Ensures the facility vans are maintained and repairs are carried out as necessary
  • Ensures the facility is stocked with the janitorial supplies and other materials
  • Responsible for the security of the facility
  • On call duties 24/7 for emergency building issues and for Gateway as scheduled

Supervises and provides day-to-day direction to the Housekeepers, Janitor and Custodian:

  • Schedules, conducts and documents supervision using the PEAC format
  • Conducts annual performance reviews and evaluations
  • Facilitates hiring and orientation for new staff
  • Chairs and minutes regular team meetings

Oversees Shelter Program:

Supervises and provides day-to-day direction to the Frontline Staff Supervisors:

  • Schedules, conducts and documents supervision using the PEAC format
  • Conducts annual performance reviews and evaluations
  • Assists with hiring and orientation for new frontline staff
  • Ensures all frontline staff perform their duties as defined in policies and procedures / task lists
  • Ensures compliance with Toronto Shelter Standards and relevant legislation
  • Ensures Director is kept informed of all incidents and that proper documentation is carried out
  • Ensures that all computer records, logbooks, reports, and other administrative tasks are done accurately and consistently
  • Chairs and minutes regular team meetings

Assists the Director to ensure that all Health and Safety requirements specific to the facility is in compliance with the Occupational Health and Safety Act

  • Serves as the Management Chair for the Health & Safety Committee with the responsibility to report any serious problems or infractions to the Director or designate
  • Performs workplace inspections
  • Conducts information sessions (safety talks, staff meetings)
  • Conducts incident investigations
  • Conducts / facilitates employee health and safety training as needed
  • Makes recommendations and/or corrects substandard acts or conditions
  • Performs employee safety observations
  • Ensures compliance with the Occupational Health & Safety Act
  • Responsible for facility Health & Safety policies


  • Minimum 2 years at a community college or equivalent work experience
  • Minimum 5 years of experience in related environment with strong supervisory skills
  • Knowledge of Building codes, Fire & Safety codes and the OHSA
  • Custodial, general repairs, building systems, fire safety, and electrical systems experience
  • Strong interpersonal skills
  • Strong computer skills
  • Certification in Standard First Aid/CPR and Non-violent Crisis Intervention
  • Current holder of Health and Safety certification or ability to obtain would be an asset
  • Valid Driver’s License

Successful candidate will be required to provide upon hiring:

  • A clear vulnerable sector screening
  • A clean drivers abstract
  • Participate in our online Armatus Abuse Training and Health and Safety training required upon hiring, as well as updated annually

HOURS: 40 hours per week, Monday – Friday



The Salvation Army will accommodate candidates as required under applicable human rights legislation.   If you require a disability-related accommodation during this process, please inform us of your requirements. 

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.

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