Store Associate/Donation Associate

The Salvation Army - NRO
February 5, 2019
Niagara Falls, Canada
Job Type
Interested applicants must respond in writing to
Closing date
February 15th, 2019
Street Address
4420 Drummond Road


Become part of an organization that values its employees, volunteers, guests and donors.

Do you have a passion for Thrift? Are you motivated, looking for a role with a purpose, and have a desire to make a difference in your local community? We offer a unique way to serve through retail and recycling!

Our team members demonstrate our core competencies of collaboration, communication, composure, and being service focused in everything they do. If you are looking to further your career in retail management consider joining our team. We offer a competitive total compensation package, extensive leadership development, and personal growth opportunities for our leaders.

As a Store Associate you are to provide excellent service to guests, sort incoming product, receive donations and assist the Store Manager in the maintenance of all store operations. On a daily basis you will positively impact our guests, donors, and the communities in which we operate.

As a Donation Attendant you are to provide excellent service to guests by receiving and processing unsorted donated goods.  This position will honour the donors and contribute to building relationships with those in our communities.  As well as, positively impact our guests, donors, and the communities in which we operate.

Our ideal candidate is a retail enthusiast who is service focused, can maintain their composure, has the ability to communicate and build relationships.   In doing so, the candidate will be action oriented, can drive results, is a key participant in the processing of store donations and will strive to become an expert in their role through continuous self-development and learning.  .


Sales Floor

  • Acknowledge guests and assist with their shopping needs
  • Provide fast, efficient and accurate checkout service
  • Promote upcoming sales or special fundraising events
  • Maintaining neat and orderly sales floor, dressing rooms and check out areas
  • Make brief announcements over the P.A. system
  • Answer the telephone in a professional manner
  • Replenish product

Production Area

  • Receive, assist, and thank guests for their donations
  • Lift and move boxes and bags of donated items (up to 50lbs)
  • Sort through donations and evaluate items for quality and condition
  • Price items according to established guidelines
  • Meet assigned production targets for each shift
  • Place clothing on hangers and items on racks, distribute to the appropriate area on the sales floor


  • Approachable with good interaction/people skills
  • Good written and oral English (French where required)
  • Eye for detail
  • Dependability
  • Minimum Grade 10 or equivalent
  • Possess the ability to learn cash, pricing and sorting procedures, and product display and promotion guidelines
  • Ability to lift up to 50lbs
  • Ability to work weekends, evenings and holidays as needed
  • Must be eligible to work in Canada

If there is a competition number associated with this posting, please include within the subject line of your email, fax or regular mail correspondence.

The Salvation Army will accommodate candidates as required under applicable Human Rights Legislation. If you require a disability related accommodation during this process, please inform us of your requirements.

In accordance with The Salvation Army policy and legislated requirements, employment is conditional upon the verification of credentials and completion of a background check.

Internal Applicants: Please advise Department Heads of your intentions prior to submitting your application.

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