Shift Supervisor-Weekends – Peel Shelter

The Salvation Army
January 8, 2021
Mississauga, ON, Canada
Job Type
$26.00 per hour
Competition #
2021:26 (8am – 8pm) 2021:27 (8pm -8am)
Interested applicants must respond in writing to
E-mail: Please no phone calls.
Closing date
January 14, 2021


The Salvation Army is an international Christian church. Its message is based on the Bible; its ministry is motivated by love for God and the needs of humanity.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Core Values

The Salvation Army Canada and Bermuda has four core values:

Hope: We give hope through the power of the gospel of Jesus Christ.
Service: We reach out to support others without discrimination.
Dignity: We respect and value each other, recognizing everyone’s worth.
Stewardship: We responsibly manage the resources entrusted to us.

Temporary part-time weekends up to 1 year. 24 hrs per week: 2 positions



Compliance with Shelter Standards/Program Development:

  • Assist Director with accreditation, program reviews, and other external / internal reviews to ensure compliance with shelter standards and report any issues which arise.
  • Adhere to and enforce all legislation, policies and procedures affecting the workplace.
  • Assist with strategic planning and actively participate in program planning, development and implementation in the areas of emergency and transitional program streams.
  • Invite, encourage and develop staff participation in program development.
  • Provide Director with reports as required.
  • Assist with the review of policy, procedures, and resident guidelines on a regular basis to ensure that they are relevant and compliant


  • Participate in management and staff meetings.
  • Assist with residents’ meetings as per policy
  • Coach direct reports on a monthly basis and bring forward to Employee Relations and Director any training needs.
  • Maintain open, effective and timely communication with all stakeholders.
  • Complete and email shift reports to the Director as required.

Community Relations:

  • Addresses any neighbor complaints and inform Director and appropriate agencies as required.
  • Attend community neighbor group meetings as required.
  • Represent the Salvation Army and Shelter in a professional manner at all times.

 Supervise Front line staff:

  • Ensure Task list and policies related to front line are completed
  • Respond and bring forward to management team any front line concerns.
  • Supervisors will resolve any issues on their shift and provide support as required to other supervisors.
  • Investigate and resolve resident or staff complaint or refer to Director or Employee Relations as required.
  • Supervise frontline, caseworkers, volunteers, students and housekeepers as required.
  • On call Rotation between the three shelters.


  • Shift Supervisor is responsible for scheduling all front line staff and finding replacements when required for all shifts. Coordinate all vacation time.
  • Balance bus tickets and petty cash monthly. Responsible for the distribution.
  • Day Shift supervisor is responsible for maintaining office supplies and residential supplies.
  • Receive all provisional supplies and put away.
  • Ensure that all HIFIS and other statistical data is completed and audited as required.
  • Day Shift Supervisor is responsible for ensuring that Billings, including bus tickets and taxis are accurately completed and submitted within established time line.
  • Prepare quarterly overflow reports for Shelter submission to the Region of Peel
  • Serve snack to clients
  • Order shelter meals and manage restriction and incident reports

 Employee Relations:

  • Participate in the hiring, orientation, training, support, evaluation, promotion, discipline and termination in consultation with the Director of Employee Relations and Director.
  • Make recommendations for staffing levels, succession planning and other suggestions that will foster a positive working environment.
  • Complete all administrative ER paperwork as required.
  • Conduct minimum of one monthly supervision.
  • Maintain staff supervision file and keep all information in a confidential location.
  • Address performance issues in a timely manner, assess the proper course of action and document all items relating to the issue.
  • Collect, verify all time sheets for payroll entry

Labour Relations:

  • Participate in the internal meeting with the Union Representative as required.
  • Attend labour relations meeting as required.
  • Possess a sound understanding and adherence to the Collective Agreement in a spirit of positive labour relations.


  • Diploma/Degree in Social Science or equivalent education and experience.
  • Social Service Worker Diploma preferred
  • Criminal Police Investigation Check (CPIC)
  • Appropriate Immunization Measures
  • Current Certification in First Aid/CPR
  • Crisis Intervention Training (CPI)
  • Suicide Prevention
  • Health and Safety
  • Customer Service Training
  • A clear vulnerable sector screening
  • A clean drivers abstract

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