Shelter Worker

February 9, 2024
Abbotsford, BC
Job Type
Ministry Unit/Dept:
Cascade Community Church, Abbotsford, BC
Salary Range:
$21.88/hour (post-probation: $22.10/hour (Union position)
34081 Gladys Avenue, Abbotsford, BC V2S 2E8
Posting Expires:
February 23, 2024
Applications Accepted By:


Shelter Workers provides a safe and secure environment for residents and visitors.


  • Monitors the activities of the clients/residents and maintains availability for personal, practical and morale support; may include providing safe storage and recording of prescribed medications
  • Oversee Café Operations with Family services Worker (Laundry, Showers, Breakfast, Lunch) and provides training/supervision to the Café volunteers
  • Accurately records day-to-day happenings using appropriate methods; maintains logbooks and completes occurrence reports
  • Monitor Services Lists (Case Planning, Outreach, Nurse, Counseling)
  • Lunch Set up/Lunch cleanup
  • Liaises with referral sources and other external agencies as needed (e.g. welfare, police, parole, urgent situations)
  • Coordinates client care relating to security issues;  doing bed checks, room/personal searches
  • May carry out inspection/security checks of property and grounds in accordance with policies and procedures
  • Handles the admission, orientation and evaluation of clients’ understanding of rules; ensures ongoing enforcement of policies, which may include client discipline
  • Monitoring the clients in the day room/ Smoke Pit
  • May handle finances relating to room rentals and meal tickets, and receipting of same
  • Performs other duties as assigned


The successful job applicant will have completed high school, plus specialized courses of up to six (6) months (Addictions Facilities).

NOTE: An alternative level of education and experience may be acceptable.

*NOTE: For some jobs, you may be required to provide validated educational documentation.


The successful applicant will hold/have:

Completion of High School plus post-secondary diploma or certificate (Degree or Diploma in Social Work, Psychology, Counselling, or related field is preferred)

  • Valid driver’s license and access to a personal vehicle for business purposes.
  • Must obtain a Criminal Record Check in accordance with Criminal Records Review Program.
  • Certificate in First Aid and CPR Training
  • Non-Violent Crisis Intervention Training

The incumbent must take the following precautionary measures in addition to health and safety rules:

  • Universal precautions
  • Immunization for Hepatitis B
  • Vaccination against Tuberculosis
  • WHMIS training


More than three months but less than one year of prior related experience, including, experience with frontline work in a social services setting

Required Skills/Knowledge:

  • Willingness to adhere to the mission and values of The Salvation Army
  • Agreeable to a flexible, non-routine schedule. Willing to work long hours including weekends
  • Enthusiastic team player with good communication and interpersonal skills
  • Ability to provide training and support to volunteers
  • High standards of integrity, judgment and confidentiality
  • Strong decision-making and organizational skills
  • Proficiency on standard computer programs (word processing, spreadsheets, database) and general office equipment
  • Ability to work in a fast-paced environment, to meet deadlines and cope with stressful situations
  • Knowledge and interest in the programs and services The Salvation Army provided

Please note that this is a unionized position.

Full time 40 hours/week. Must be willing to work evening shift (5 p.m. to 1 a.m.)

 NOTE:  Applicants must clearly state their qualifications, experience and skills relevant to this position in their cover letter.

The Salvation Army will accommodate candidates as required under applicable human rights legislation.   If you require a disability-related accommodation during this process, please inform us of your requirements.  accommodation can be submitted and written proof satisfactory to TSA will be required.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.

We thank all applicants, however, only those candidates to be interviewed will be contacted.


  • General office skills and experience would be considered an asset
  • Volunteer experience would be an asset

Related Jobs

Shelter Worker   Richmond, BC
February 8, 2024