Shelter Worker

March 13, 2023
Maple Ridge
Job Type
Ministry Unit/Dept:
Ridge Meadows Ministries
Salary Range:
$23.00 per hour
22188 Lougheed Hwy
Posting Expires:
March 21, 2023
Applications Accepted By:
Attn: Jason Carlaw, Email: Interested applicants please submit a cover letter and resume with subject line indicating Shelter Worker


The Shelter Worker provides a safe and secure environment for clients, residents and visitors.


  • Flexibility in hours is expected: work includes evenings, weekends and holidays


  • Ability to work within the mission, vision & values of The Salvation Army and Ridge Meadows Ministries
  • Use a client-centered approach by consistently demonstrating compassion, respect and empathy
  • Supports, where and when possible, the efforts of all clients and co-workers
  • Handles the admission, orientation and evaluation of clients
  • Maintains availability for personal, practical and moral support
  • Monitors the activities of clients and accurately records day-to-day happenings
  • Performs internal and external security checks
  • Provides safe storage and recording of prescribed medications
  • Liaises with referral sources and other external agencies as needed
  • Coordinates client care relating to security issues and ensures ongoing enforcement of policies
  • Involved in serving meals/snacks
  • Performs other assigned duties as required to ensure a safe and secure environment

The above is a general overview of responsibilities.  A complete job description is available upon request.


  • CPR, First Aid, Naloxone and Non-Violent Crisis Training


  • Strong service ethic and a friendly disposition with the public
  • Team oriented and able to take initiative
  • Ability to work with minimum supervision in a fast-paced environment and cope with stressful situations
  • High standards of integrity, judgment and confidentiality
  • Knowledge and interest in the programs and services of The Salvation Army and Ridge Meadows Ministries

Required Skills/Knowledge:

  • Effective communication skills
  • Adaptability to change and frequent interruptions
  • Willingness to work with people from diverse cultural backgrounds
  • Strong decision making skills
  • Effective skills in conflict resolution and non-violent intervention
  • Computer and word processing ability
  • Successful obtainment of clearance through the Criminal Records Review Program

PREFERRED SKILLS/capabilities:

  • Preference to those who have completed High School plus specialized courses of up to six (6) months
  • Related experience in social services field
  • Current valid BC driver’s license and clean driving record an asset


The Salvation Army will accommodate candidates as required under applicable human rights legislation.   If you require a disability-related accommodation during this process, please inform us of your requirements. 

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.

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