Shelter Support Worker

May 13, 2022
Langley, BC
Job Type
Competition #
Ministry Unit/Dept:
Gateway of Hope
Salary Range:
$19.60 per hour
5787 Langley Bypass
Posting Expires:
Until Filled
Applications Accepted By:
Attn: Heidi Henderson, Email: Interested applicants are encouraged to submit a cover letter and resume via email, indicating Competition # in the subject line



  • Casual, on-call
  • Days 7:00 am – 3:00 pm
  • Afternoons 3:00 pm – 11:00 pm
  • Nights 11:00 pm – 7:00 am



  • Handles the admission, orientation and evaluation of guests
  • Develops case plans
  • Performs internal and external security checks
  • Consistently demonstrates respect and empathy for all guests
  • Monitors the activities of the guests
  • Maintains availability for personal, practical and moral support
  • Provides safe storage and recording of prescribed medications
  • Accurately records day-to-day happenings
  • Liaises with referral sources and other external agencies as needed
  • Coordinates guest care relating to security issues
  • Ensures ongoing enforcement of policies
  • Performs other assigned duties as required to ensure a safe and secure environment


  • Strong service ethic and a friendly disposition with the public
  • Adaptability to change and frequent interruptions
  • Team oriented and able to take initiative
  • Willingness to work with people from diverse cultural backgrounds
  • Grade 12 education or equivalent
  • Criminal Record Check
  • CPR, First Aid and Non-Violent Crisis Training an asset
  • Computer ability


The Salvation Army will accommodate candidates as required under applicable human rights legislation.   If you require a disability-related accommodation during this process, please inform us of your requirements. 

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.

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