Shelter Housekeeper

May 14, 2024
Chilliwack, BC
Job Type
Ministry Unit/Dept:
Salary Range:
45746 Yale Road, Chilliwack BC V2P 2N4
Posting Expires:
Until filled
Applications Accepted By:
Interested applicants are encouraged to submit a cover letter and resume via email indicating “Shelter Housekeeper” in the subject line. E-mail: Attention: Scott Armstrong Shelter Manager


The Housekeeper reports to the Shelter and Outreach Manager or designate and works in accordance with the mission and philosophy of The Salvation Army and its Policies and Procedures.  Duties and responsibilities include breakfast preparation and clean up, laundry: folding and sorting, snack preparations and clean up, organize cupboards and shelves.  The incumbent prepares the beds for the clients and assures that the bedrooms, living rooms, and kitchenette are safe, comfortable, and healthy environment to live in.


  • Is able to work in adherence to The Salvation Army’s Christian Mission and Values.
  • Awareness and compliance with Chilliwack Policies and Procedures.
  • Assists in the set up and clean-up of breakfast, and snacks at specific times, under the supervision of the Cook.
  • Sort, launder, fold; beddings, towels, rugs, and client’s personal laundry. Maintain the accountability of client’s individual laundry to avoid personal items being lost.  Ensure tidiness of laundry room functional space; empty machines nightly, maintain orderliness of inventory on shelving.
  • Change bed linens on scheduled times or as needed.
  • Promote a harmonious, pleasant and attractive environment.
  • Assure that shelter and laundry room inventory is complete as immediate needs arise
  • Maintain the cleanliness and functionality of the Shelter kitchenette area. Clean out fridge, stove and microwave in the kitchenette. Ensure proper storage and inventory of kitchen ware.
  • Monitors the condition and cleanliness of tenant rooms, assisting clients as needed to maintain rooms in good and clean condition.
  • Participates as a team member with other staff to ensure a safe and caring environment by performing duties such as responding to emergency issues and supporting others through methods such as sharing of knowledge and information. Perform light housekeeping duties as required to maintain health and safety standards.
  • Observes clients and their environments to ensure the safety of clients and the premises by performing duties such as reporting unsafe conditions, incidents and/or behaviours, interacting with clients including observing client behaviour, investigating disturbances, dealing with client emergencies in accordance with guidelines and reporting incidents to appropriate staff or authorities. Records observations for communication to other staff and Manager.
  • Maintains related manual or computerized records of performed duties.
  • Keep record of shelter household inventories (Linens, towels, kitchen equipment, etc.)
  • Performs other related duties as assigned.


  • Education, Training and Experience:
  • Grade 12 minimum education
  • One year of prior related experience
  • Food Safe Level I
  • Crisis Intervention Skills Training an asset

Full Time Work 8.0 hours per day (includes 2-15 minute paid breaks, l/2 hour unpaid lunch) paid for 7.5 hours per day 37.5 hours per week.  Thursday to Monday

The Salvation Army will accommodate candidates as required under applicable human rights legislation. If you require a disability-related accommodation during this process, please inform us of your requirements. 

We thank all applicants, however, only those candidates to be interviewed will be contacted.

 Internal Applicants, please advise Department Heads of your intentions prior to submitting your application.


  • Demonstrated ability to work independently.
  • Demonstrated ability to communicate effectively both verbally and in writing.
  • Demonstrated physical/mental ability to perform the duties of the job.
  • Demonstrated ability to operate related equipment.
  • Demonstrated suitability to work with disadvantaged and challenging adults in a diverse environment.
  • Demonstrated ability to organize work.
  • Demonstrated ability to deal with others effectively.
  • Demonstrated ability to provide work direction.
  • Demonstrated ability to understand and maintain client/worker boundaries.

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