Senior Human Relations Advisor (Hybrid)

janvier 20, 2023
Job Type
Competition #
Ministry Unit/Dept:
Toronto Housing and Homeless Supports
Salary Range:
See posting for details
135 Sherbourne Street
Posting Expires:
February 3, 2023
Applications Accepted By:
Please submit your resume to and include "Competition 23-05" in the subject line of your email.


About The Salvation Army

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Vision Statement

We are an innovative partner, mobilized to share hope wherever there is hardship, building communities that are just and know the love of Jesus.

Core Values

The Salvation Army Canada and Bermuda has four core values:

Hope: We give hope through the power of the gospel of Jesus Christ.
Service: We reach out to support others without discrimination.
Dignity: We respect and value each other, recognizing everyone’s worth.
Stewardship: We responsibly manage the resources entrusted to us.

To learn more about the work of The Salvation Army (TSA), check us out at: The Salvation Army - About Us.

About the Position

The Human Relations function is committed to creating a work environment where people experience:

  • Meaningful work;
  • A sense of hope and optimism;
  • An environment of trust; and
  • Inspired results.

This position provides human resources expertise and guidance for MHC leaders and employees in the ministry units.  The incumbent collaborates with and provides recommendations on recruitment and retention, salary administration, job evaluation, performance management, sensitive employee relations matters, leaves and disability management situations, and workplace wellness, health and safety.  This position supports the delivery of human resources programs, services, and initiatives.


Job Evaluation support management:

  • Support leadership with the development or revision of job descriptions and through the territorial job evaluation process
  • Audit job descriptions for accuracy and relevance in keeping with territorial requirements
  • Develop, assess, revise and communicate divisional job evaluation processes to ensure effectiveness and efficiency
  • Monitor compensation and reclassification requirements

Leave and Disability support management

  • Develop, assess, revise and communicate divisional leave, disability and workplace injury processes for effectiveness and efficiency
  • Collaboratively manage and maintain effective disability management for the MU (Ministry Unit)
  • Manage disability claims and leave of absence
  • Provide training and support to the managers/supervisors in the area of disability management
  • Manage WCB/WSIB/WorkSafe claims for MU
  • Provide support with workplace injury claims and E-Claims processes
  • Facilitate occupational and non-occupational return to work and employment accommodation

Human Relations:

  • Remain current with relevant legislation and advising MU managers of significant changes
  • Provide consultation and expertise to MU leaders on employee relations and performance management matters
  • Work with leaders on the day-to-day HR work around performance management, PEAC (Performance, Excellence and Coaching), promotions, compensation, terminations, departures, job description creation/ update
  • Participate in investigations/fact finding and abuse investigations as assigned
  • Participate in Human Relations strategic planning as required
  • Ensure all employee relations practices and procedures within the Units are monitored for continuous quality improvement; develop, review, and revising policies and procedures as required
  • Facilitate and ensure communications flow regarding employee relation matters –through the Executive Director
  • Ensure compliance with respective governing bodies including The Salvation Army, Employment Standards, Labour Relations, and Human Rights with respect to human resource practices.
  • Together with the Executive Director and the Meighen Health Centre, collaborate on decisions and strategic direction for the Retirement Residents and Long-Term Care.


  • Review and maintain MU’s recruitment and orientation procedures and associated documentation
  • Assist management in the recruitment and orientation cycles
  • Post MU job postings upon request, ensuring postings meet territorial requirements
  • Provide recruitment and hiring packages as necessary
  • Create and maintain orientation tools and relevant documentation and resources


  • Manages the day-to-day interaction with the union
  • Handles all grievances
  • Coordinate the administration and negotiation of union contracts in conjunction with the THQ Labour Relations Team
  • Work with management on resolving grievances and assist in mediating workplace disputes
  • Participates in arbitrations and works with the THQ Labour Relations team


  • Coach, mentor and supervise the HR Coordinator/Advisor; ensuring growth and ongoing learning and development

Administration, HR Processes, File Documentation and Data Integrity

  • Ensure data integrity of HRIS for MU
  • Create and implement effective human resources practices and processes within MU, as necessary
  • Provide guidance and support with group insurance, group RRSP and HRIS
  • Support HR Operations with HRIS data audits to ensure HRIS data integrity

Communication and Training:

  • In collaboration with the DDHR and ED, develop and implement training strategies
  • Participate in development, implementation, and facilitation of training initiatives, providing tools and materials to facilitate training initiatives, in collaboration with division/territorial staff
  • Provide training materials and tools to the MUs
  • Conduct training analysis and make recommendations

Health & Safety

  • Collaboratively create, revise Mu’s health & safety policy and procedures
  • Collaboratively create, maintain and revise a health & safety strategy for the MU
  • Act as the management co-chair of the joint health & safety committee
  • Maintain and revise Annual Workplace Risk Assessments


  • Completion of a university degree in social sciences, human resources, or related field
  • Completion or working towards completion of valid HR designation (i.e., CPHR)

Experience and Skilled Knowledge Requirements

  • Minimum 5+ years progressive experience in a human resources generalist role;
  • Strong working knowledge of applicable HR legislation and regulations within the Employment Standards Act, Human Rights Code, Occupational Health and Safety Act, Workplace Safety and Insurance Act, and all other applicable legislation and regulations
  • Working knowledge of human resources information systems; UltiPro preferred.
  • Experience developing and maintaining processes to ensure efficiencies and effectiveness
  • Proficient with computer and Microsoft applications.
  • Labour relations experience an asset
  • Respect and understanding of The Salvation Army - its mission, culture, and values

NOTE: Alternative combination of education and experience may be considered.


  • Demonstrated effective communication, presentation, and interpersonal skills
  • Flexible self-starter with the ability to multitask
  • Strong organizational and time management skills
  • Demonstrated aptitude in problem solving
  • Ability to take initiative to leverage approaches for effectiveness and efficiency
  • Strong attention to detail and accuracy
  • Possess operational busines acumen
  • Self-directed with an ability to work cooperatively with other managers, community partners, and to create a working climate that is positive and mutually supportive.
  • Adaptability: Demonstrate a willingness to be flexible, versatile, and/or tolerant in a changing work environment while maintaining effectiveness and efficiency


The target hiring range for this position is $60,421 to $75,517 with the ability to progress to a maximum of $90,632. Placement in the salary range will be based on factors such as candidate location, market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

Other Details

The Salvation Army will provide reasonable accommodation upon request. Please let us know if you have a need for any accommodation.

In support of our commitment to a healthy and safe workplace and community, The Salvation Army (TSA) has a vaccination requirement for all new employees within the Province of Ontario, Social Services sector.  The successful candidate will be made an offer of employment on the condition of being fully vaccinated against COVID-19 and will be required to provide proof of full vaccination, prior to their employment start date. The requirement to be fully vaccinated is subject to provincial human rights legislation. If the candidate is unable to vaccinate for a reason protected by the Human Rights Code, a request for accommodation can be submitted and written proof satisfactory to TSA will be required.

We thank all applicants and will contact candidates selected for next steps. Internal Applicants, please speak with your manager about your intentions prior to submitting your application.

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