Residential Worker B

The Salvation Army Crossroads Residential Services
October 22, 2020
Saskatoon, Canada
Job Type
$15.43 - $19.29 per hour - Pay Band 3
Interested applicants must respond in writing to
E-mail: - Attention: Roger Yenkins
Closing date
October 28, 2020


Crossroads Centre is dedicated to providing a safe, stable and positive residential setting for men in crisis, respecting cultural and religious diversity. A Residential Worker supports individuals struggling with homelessness in Saskatoon. Motivated by Gods love, The Salvation Army CRS is dedicated to nurturing a safe, compassionate, healthy and respectful community. The Salvation Army is a non-profit organization and one of the largest social services providers across Canada. The Men’s Emergency Shelter Program seeks to provide assistance in finding appropriate and permanent housing based on the individuals level of need. The ideal candidate is compassionate, non-judgemental and is able to build appropriate and trusting relationship with residents.

The Salvation Army Crossroads requires Residential Workers and individuals interested in making a difference in the Social Work field for part-time shifts at our Men’s Emergency Shelter. Shift work: Daytime/Evenings/Nights/Weekends


  • Provide support to residents in Residential and ensure that their emotional, psychological, and physical needs are met
  • Be familiar with program policies and procedures, and must be able to implement these into daily tasks
  • Ensure that the environment of the program is supportive, nurturing, and encourages a high degree of resident involvement including decision making
  • Be aware of all residents and their activities, and follow through with case plans, expectations, and required programming
  • Responsible for ensuring residents can acquire funding in an efficient and timely manner by liaising with Income Assistance or other financial resources
  • Prepare and present shift exchange to share information with the next shift and provide consistency in the home for all residents and staff
  • Care for resident’s health needs and seek medical attention in a timely manner
  • Read and document in necessary logs/files each shift – all documentation should provide objective information including behaviour, attitude, and concerns regarding all activities, events, and meetings.
  • Ensure quality presentation of meals and snacks as required on shift, while maintaining a high level of cleanliness of the eating and cooking area’s and assisting residents with nutritional needs
  • Cleaning and sanitizing as necessary and ensuring the safety of the property
  • Able to communicate in a clear and concise manner with residents, staff, professionals, and members of the public while maintaining confidentiality, fairness, and respect.
  • Remain alert and awake at all times throughout all shifts
  • Complete EAH (Emergency After Hours) program tasks as assigned
  • Other duties as assigned by Program Coordinator


Minimum Education Level Attained: : The successful job applicant will have completed high school, plus specialized courses of up to six (6) months (Addictions Facilities). Preferred certificate, diploma, or degree in related field (ie: Social Work, Psychology, Addictions, or other Humanities) NOTE: An alternative level of education and experience may be acceptable

Special Licenses, Diplomas, Certifications or Requirements: The successful applicant will hold/have:

  • See Precautionary Measures

Minimum Prior Related Experience: The incumbent must have the following experience before hire: More than one year but less than three years of prior related experience, including, experience with frontline work in a social service setting.

  • Demonstrate and practice a healthy lifestyle
  • Knowledge and awareness of First Nations culture(s) and social justice issues
  • Awareness of Trauma Informed Care beneficial
  • To be able to develop and sustain professional working relationships with residents, members of the public, other agencies and staff, keeping strict confidentiality and appropriate boundaries
  • To be able to communicate effectively in oral and written form
  • Working knowledge of Microsoft Windows and Office Suite
  • Ability and willingness to work varying shifts is a must

Physical Effort/Dexterity Required: The performance of the job requires moderate amounts of keyboarding, and performing walk abouts.

Concentration Required: The performance of the job requires continuously monitoring the environment, monitoring security cameras and attentiveness when interacting with clients and recording information.

Responsibility for Financial Resources: The incumbent’s responsibility for Financial Resources: The incumbent is involved in minor financial matters regularly, or on a relief basis, or has responsibility for the wise use of his/her own resources. He/She may be authorized to spend, disburse, or collect small amounts of cash. The incumbent has no input into the annual budget.

Responsibility for Human Resources: The incumbent’s responsibility for Human Resources: The incumbent is responsible for his/her own time and effort only. He/She may demonstrate work methods to new employees, volunteers and/or students

Work Environment: The incumbent’s work environment is typically in a shelter and/or in treatment facilities. The incumbent will work under the following disagreeable conditions:

  • Dealing with angry people
  • Abusive people
  • Verbal abuse
  • Isolation
  • Work schedule affecting lifestyle

The incumbent may have little to no travel required.

Exposure to Hazards: The job incumbent may be exposed to the risk of minor to moderate injury or illnesses due to:

  • Physical attacks by others
  • Exposure to infectious diseases
  • Exposure to bodily fluids
  • Sharp objects
  • Other dangerous situations

Precautionary Measures: The incumbent must take the following precautionary measures (in addition to health and safety rules):

  • Universal precautions
  • Immunization for Hepatitis B
  • Vaccination against Tuberculosis
  • Current First Aid/CPR
  • Criminal Record Check including Vulnerable Sector
  • Non-violent crisis intervention training


If there is a competition number associated with this posting, please include within the subject line of your email, fax or regular mail correspondence.

The Salvation Army will accommodate candidates as required under applicable Human Rights Legislation. If you require a disability related accommodation during this process, please inform us of your requirements.

In accordance with The Salvation Army policy and legislated requirements, employment is conditional upon the verification of credentials and completion of a background check.

This posting is open to external and internal candidates alike. If you are an internal applicant, please advise your Department Head of your intentions prior to submitting your application.

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