Residential Support Worker

The Salvation Army Community Venture
October 7, 2020
Winnipeg, Canada
Job Type
$15.11 - $18.89 per hour - Pay Band 3
Interested applicants must respond in writing to
Closing date
October 10, 2020


The Residential Support Worker delivers day program and residential services to adults living with intellectual disabilities, providing support, training, and guidance to foster members’ community inclusion and self-determination.

This is a full-time position at 32 hours per week.


  • enhance member inclusion (relationships & communication, community participation, advocacy)
  • realize members’ chosen outcomes (activities, life skills & tasks, transportation assistance)
  • foster member wellbeing and safety (counseling & personal support, clean & safe environs, medical support, behavior management, personal care)
  • create and maintain member documentation (member files, outcome measures, Advisory Board material)
  • ensure timely and effective member-centered communication (individual planning; incident, medical, & abuse reporting; appropriate communication with member’s entire support team)
  • maintain professional deportment (communication; dress; interactions with co-workers, other professionals, & public; confidentiality)
  • actively engage in work life (orientation & training, team meetings, performance planning & evaluation, acquiring required or value-added skills)
  • follow all applicable policies (review regularly, recommend improvements & additions)


Minimum Education Level Attained:

The successful job applicant will have completed a college diploma in Disability & Community Support or a related university degree. An equivalent combination of education and experience may be acceptable.

Special Licenses, Diplomas, Certifications or Requirements:

  • St John Ambulance Standard First Aid & CPR “A” or equivalent (within six weeks of hiring)
  • Valid Manitoba Class V driver license
  • Non-Violent Crisis Intervention (as available – will be considered an asset on hiring)
  • American Sign Language (will be considered an asset on hiring)
  • Valid Manitoba Class IV driver license (will be considered an asset on hiring)
  • Foundations in Disability & Community Support (will be considered an asset on hiring)

Minimum Prior Related Experience:

Suitable candidates may be hired without previous experience; however, prior related experience will be considered an asset on hiring.

Physical Effort/Dexterity Required:

The performance of the job requires: a moderate amount of keyboarding/manual record keeping; occasional to moderate amounts of physical care (including manual or assisted transfers); occasional lifting/packing of member belongings or program supplies; occasional recreational activities; frequent standing, sitting, walking, & reaching; and rare use of physical behaviour intervention techniques.

Concentration Required:

Performance of the job requires attentive listening & observation of body language; continuously monitoring the environment; frequent multi-tasking; reading, writing, & basic arithmetic; significant memory & concentration; significant reasoning & judgment; some creativity & imagination; and the ability to understand members’ needs.

Responsibility for Financial Resources:

The incumbent is involved in minor financial matters regularly, or on a relief basis. The incumbent may be authorized to spend, disburse, or collect small amounts of cash, but has no input into the annual budget.

Responsibility for Human Resources:

The incumbent is responsible for his or her own time and effort only. The incumbent will not provide formal orientation to new employees but may be asked to share knowledge of work methods and routines.

Work Environment:

The incumbent’s typical work environment is a day program facility or community residence, with moderate amounts of work accompanying members into the community. Depending on workplace, the incumbent may be isolated, may have a work schedule affecting lifestyle, and may be exposed to domestic cleaning supplies and bodily fluids/wastes. 

Exposure to Hazards:

  • minor risk of physical attack from members
  • moderate exposure to household cleaning supplies
  • minor to moderate exposure to bodily fluids/wastes
  • minor to moderate exposure to risk of traffic accidents when driving

Precautionary Measures:

  • Communicable disease precautions
  • Current certification in First Aid & CPR
  • Non-Violent Crisis Intervention training
  • Personal Health Information Act training
  • Criminal record check
  • Child Abuse Registry check
  • Adult Registry check

If there is a competition number associated with this posting, please include within the subject line of your email, fax or regular mail correspondence.

The Salvation Army will accommodate candidates as required under applicable Human Rights Legislation. If you require a disability related accommodation during this process, please inform us of your requirements.

In accordance with The Salvation Army policy and legislated requirements, employment is conditional upon the verification of credentials and completion of a background check.

This posting is open to external and internal candidates alike. If you are an internal applicant, please advise your Department Head of your intentions prior to submitting your application.

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