Residental Worker B / Shelter Support Worker

The Salvation Army Gateway of Hope : Emergency Shelter
February 5, 2019
Langley, Canada
Job Type
Interested applicants must respond in writing to
Heidi Henderson, Employee Relations,
Closing date
February 24, 2019


Interested applicants must submit a cover letter and resume via email, indicating “Shelter Support Worker - FT” in the subject line.

• Permanent Full Time – Nights, Sunday to Thursday, 11:00 PM to 7:00 AM


• Handles the admission, orientation and evaluation of guests
• Develops case plans
• Performs internal and external security checks
• Consistently demonstrates respect and empathy for all guests
• Monitors the activities of the guests
• Maintains availability for personal, practical and moral support
• Provides safe storage and recording of prescribed medications
• Accurately records day-to-day happenings
• Liaises with referral sources and other external agencies as needed
• Coordinates guest care relating to security issues
• Ensures ongoing enforcement of policies
• Performs other assigned duties as required to ensure a safe and secure environment


• Strong service ethic and a friendly disposition with the public
• Adaptability to change and frequent interruptions
• Team oriented and able to take initiative
• Willingness to work with people from diverse cultural backgrounds
• Grade 12 education or equivalent
• Criminal Record Check
• CPR, First Aid and Non-Violent Crisis Training an asset
• Computer ability

If there is a competition number associated with this posting, please include within the subject line of your email, fax or regular mail correspondence.

The Salvation Army will accommodate candidates as required under applicable Human Rights Legislation. If you require a disability related accommodation during this process, please inform us of your requirements.

In accordance with The Salvation Army policy and legislated requirements, employment is conditional upon the verification of credentials and completion of a background check.

Internal Applicants: Please advise Department Heads of your intentions prior to submitting your application.

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