Relief Program Counsellor

November 22, 2022
Job Type
Competition #
Ministry Unit/Dept:
Broadview Village
Salary Range:
$18.00 per hour plus the $3.00 premium.
Lansdowne Avenue and Glencairn Avenue area
Posting Expires:
December 2, 2022
Applications Accepted By:


Broadview Village has 40+ years of providing outstanding support to adults with developmental disabilities and mental health challenges. We are currently hiring a Casual Program Counsellor. This position reports to the Program Supervisor and is currently assigned to work in the Toronto, Ontario (Lansdowne Avenue and Glencairn Avenue) area. This is a casual position with no guaranteed number or pattern of hours. Casual program counsellors are called on an as-needed basis with the opportunity to accept shifts as they are offered, flexible to meet program needs Location and scheduling assignments may change based on organizational and programmatic needs.

The Program Counsellor will promote opportunities to develop job readiness skills, developing social skills (coping strategies, appropriate interactions and relationships, mindfulness), life skills (cooking, budgeting, laundry, self-care), and Community Participation Activities.

This position also requires someone who has a passion for and takes initiative in the creation and implementation of programming.  The capacity to work collaboratively within a team is required, as well as with a large number of stakeholders including healthcare professionals, consultants, colleagues, community members, family members and friends. This position also requires a resilient direct support professional who is confident in navigating conflict, overcoming obstacles, and who is creative in providing support to individuals in crisis.

The Program Counsellor provides support to program participants within established policies and procedures including Employment Standards, Salvation Army Accreditation, and Services & Supports to Promote the Social Inclusion of Persons with Developmental Disabilities Act, 2008.


  • Providing teaching and support to Program participants
  • Facilitating programs that promote Community Inclusion and Employment
  • Providing support for participants’ personal development including supporting the Journey of Change and using the Outcomes Star tool for person centered planning
  • Implementing and following support protocols, behavior support plans
  • Providing counselling and assisting in the development of smart goals
  • Providing learning opportunities to participants
  • Following and promoting the program philosophy
  • Maintaining cleanliness of program/site
  • Undertake caseload of approximately 15-20 participants
  • Other duties as assigned


  • Exposure to dirt, bodily fluids, bodily waste
  • Noise
  • Dealing with angry and abusive people
  • Handling garbage
  • Verbal abuse
  • Odours



  • Completed 2-3 year Developmental Services Worker (DSW) Diploma or other equivalent degree/diploma related to human services
  • Valid Standard First Aid Certificate with CPR, Level C
  • Ability to achieve Nonviolent Crisis Intervention certificate upon hire
  • Valid Ontario Class “G” Driver’s License and a current copy of a Driver’s abstract for review and verification that is satisfactory to The Salvation Army, in its sole discretion, an asset
  • Alternative combinations of education and experience may be considered


  • Preferred minimum 2-5 years’ experience working with people with developmental disabilities and preferably working with individuals who have a dual diagnosis of mental health challenges and developmental disabilities
  • Experience with implementing and updating Individual Support Plans
  • Medication administration experience preferred


  • Proficient computer skills needed in Microsoft Office and email programs
  • Understanding of the Bio-psycho-social model
  • Understanding of Quality Behavioural Competencies
  • Strong counselling/de-escalation skills required
  • Ability to successfully complete all mandatory training as required by the agency
  • Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check with vulnerable sector screening , completed no less than 2 months prior to date of hire.
  • Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.




In support of our commitment to a healthy and safe workplace and community, The Salvation Army (TSA) has a vaccination requirement for all new employees within the Province of Ontario, Social Services sector.  The successful candidate will be made an offer of employment on the condition of being fully vaccinated against COVID-19 and will be required to provide proof of full vaccination, prior to their employment start date. The requirement to be fully vaccinated is subject to provincial human rights legislation. If the candidate is unable to vaccinate for a reason protected by the Human Rights Code, a request for accommodation can be submitted and written proof satisfactory to TSA will be required.


The Salvation Army offers accommodation for applicants with disabilities in its recruitment process.  If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.


We thank all applicants, however, only those candidates to be interviewed will be contacted.

You must advise your managing supervisor of your intentions prior to submitting your application.

This is a Bargaining Unit position represented by OPSEU Local 550 


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