Receptionist/Statistician

Share:
Salvation Army - Ontario Great Lakes
Published
July 4, 2019
Location
London, ON, Canada
Job Type
Salary
$17.00 per hour
Competition #
N/A
Interested applicants must respond in writing to
Email: ong_dhq_recruitment@can.salvationarmy.org Fax: 519-433-0250 Attention to: Employee Relations Department Mailing Address: The Salvation Army Ontario Great Lakes Divisional Headquarters Attention: Employee Relations 371 King Street London, ON N6B 1S4 Please, no phone calls.
Closing date
July 18, 2019

Description

This is a full time position based on 37.5 hours per week.

Interested applicants must respond in writing with a cover letter and resume.

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. Each position contributes to the mission of The Salvation Army.

Permanent full-time employment with The Salvation Army (25+ hours per week) will provide you with a competitive compensation and benefits package that includes: vacation time, sick days, employer matching RRSP contributions, Medical, Dental and Vision Benefits, Christmas Grants and Employee and Family Assistance Program [EFAP] benefits.

Watch inspiring stories from some of those who have been helped through The Salvation Army’s programs:

https://www.youtube.com/watch?v=knKn2oI2y7c&feature=youtu.be

The Salvation Army Canada and Bermuda has four core values:

Hope: We give hope through the power of the gospel of Jesus Christ.
Service: We reach out to support others without discrimination.
Dignity: We respect and value each other, recognizing everyone’s worth.
Stewardship: We responsibly manage the resources entrusted to us.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Responsibilities

  • Greet visitors and handle incoming telephone calls in a timely manner; direct calls to the appropriate person.
  • Ensure reception is tidy and presentable, with all necessary promotional brochures and pamphlets etc.
  • Answer questions from the general public concerning The Salvation Army programs and services.
  • Provide basic and accurate information in–person and via phone/email.
  • Maintain office security by following safety procedures and controlling access via the front entrance and reception desk (monitor visitor log-book.)
  • Handle parking lot access entry for visitors and maintain parking card database.
  • Sign for all incoming parcels and deliveries, mail etc.
  • Monitor security camera and notify Supervisor of any suspicious activity.
  • Accept monetary donations and provide temporary receipts.
  • Monitor and verify that each Ministry Unit has completed their monthly reporting of Divisional program statistics as per the reporting deadline.  Follow-up with Ministry Units as necessary should they fail to meet the reporting deadline.
  • Maintain accurate statistical files and reports.
  • Ensure that the Divisional Commander receives the monthly statistic verification report within five (5) work days after the monthly reporting deadline.
  • Coordinate the initial set-up of voice-mail and trouble shoot etc. for the phone system.
  • Perform other related duties as required.

Qualifications

  • Completion of a Community College program, a diploma or certificate in Administration, Business Administration or related field.
  • Minimum of one (1) year of previous experience focused on providing professional receptionist and administrative support services.
  • Proficient in office procedures (telephone, photocopier, scanner, fax machine, boardroom reservations, etc.)
  • Exceptional customer service skills and professional telephone manner.
  • Ability to use tact and diplomacy when dealing with the public, both in person and on the telephone.
  • Strong problem-solving skills.
  • Adaptable, proactive, and the ability to work independently.
  • Ability to learn, adapts, and utilizes technology and processes quickly.
  • Demonstrate strong organizational, prioritizing and time management skills to effectively handle multiple priorities and meet competing deadlines, attention to detail, ability to complete assignments and meet deadlines with minimal supervision.
  • Must have strong interpersonal and communication skills (written/oral) and an ability to work cooperatively.
  • Ability to lift/move more than 10 lbs. (4.5kg)
  • Self-motivated and disciplined.
  • Demonstrate a high level of integrity, good judgment and ability to maintain appropriate confidentiality.
  • Proven attention to detail and aptitude for accuracy and thoroughness and consistent follow-up skills and flexibility.
  • Proficiency in all Microsoft Office products is required - i.e. Word, Excel, Publisher, PowerPoint, etc.
  • Support for and an understanding of the mission and purpose of The Salvation Army in Canada.
  • NOTE: Alternative combinations of education and experience may be considered.

If there is a competition number associated with this posting, please include within the subject line of your email, fax or regular mail correspondence.

The Salvation Army will accommodate candidates as required under applicable Human Rights Legislation. If you require a disability related accommodation during this process, please inform us of your requirements.

In accordance with The Salvation Army policy and legislated requirements, employment is conditional upon the verification of credentials and completion of a background check.

Internal Applicants: Please advise Department Heads of your intentions prior to submitting your application.

Imagine Canada Standards - Accredited