Program Services Worker – Suncoast Citadel

The Salvation Army
août 13, 2019
Goderich, ON, Canada
Job Type
$15.50 per hour
Competition #
Interested applicants must respond in writing to
Email: Attention: Lieutenant Angela Kerr Fax: 519-524-4298 Mailing Address: The Salvation Army, Suncoast Citadel Box 397, Goderich, ON N7A 4C6 Attention: Lieutenant Angela Kerr Please, no phone calls.
Closing date
August 23, 2019


The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.  Each position contributes to the mission of The Salvation Army.

Permanent part-time employment with The Salvation Army (less than 25 hours per week) will provide you with a competitive compensation and benefits package that includes:  vacation time, sick days, employer matching RRSP contributions and Christmas Grants.

Watch inspiring stories from some of those who have been helped through The Salvation Army’s programs:

The Salvation Army Support

Open House: Poverty isn't always easy to see

The Salvation Army Canada and Bermuda has four core values:

Hope: We give hope through the power of the gospel of Jesus Christ.
Service: We reach out to support others without discrimination.
Dignity: We respect and value each other, recognizing everyone’s worth.
Stewardship: We responsibly manage the resources entrusted to us.

This is a permanent, part-time position based on 16 to 20 hours per week.  The work schedule is determined in consultation with your supervisor and may vary according to requirements of responsibility. There will be a seasonal temporary increase in hours to a maximum of 40 hours per week for a  period of time during the months of November and December including a ½ hour unpaid meal break as required.  The supervisor will set the hours of work and work schedule as per operational requirements. Normal hours of work: Monday to Friday 8:30 am to 4:30 pm including a ½ hour paid meal break where applicable.  Some weekend and evening work may be required.

Normal location of work:

  • Suncoast Citadel Community and Family Services, 309 Suncoast Drive, Goderich ON
  • Clinton Community and Family Services 32 Albert Street, Clinton ON

*  (some travel between locations may be required)

Interested applicants must respond in writing with a cover letter and resume.

We thank all applicants, however, only those candidates to be interviewed will be contacted.


  • Conduct initial intake assessment to determine immediate needs and supports needed by the client.
  • Provide emergency assistance services, i.e. food, clothing, household needs in accordance with policy
  • Organize, plan and deliver seasonal and special programs as required, i.e. Christmas Hamper, Christmas Kettles, Food Drive, etc.; ensure that ministry objectives are accomplished and that a spiritual focus is applied to all programs.
  • Pickup bread from local grocery stores as needed.
  • May develop and conduct workshops for families/clients as appropriate.
  • Assist with activities of the Food Bank, organize, ensure that the food bank is tidy and clean, ensure sufficient stock, sort and process donated goods, process clients through the food bank.
  • Ensure that Ministry Unit policy and procedure are followed for the safe/secure handling of all monetary donations received and appropriate documentation of gift cards and various vouchers is maintained, i.e. furniture and clothing vouchers.
  • May assist in the development of strategies and recommendations for volunteer development
  • May demonstrate work methods to volunteers.
  • Network and refer to The Salvation Army, government, and community social service providers to coordinate resources for the benefit of clients and program when necessary.
  • Maintain accurate records of client information on The Salvation Army’s computer system while maintaining confidentiality and providing statistical reports.
  • Provide input into the development and implementation of policies and procedures for Community and Family Services programs.
  • Perform other position related duties as required.


  • Completion of a Community College Diploma in Social Service Worker or counselling or equivalent
  • Minimum of one (1) year of prior related experience, including experience working with multi-barriered persons, individuals with mental health issues a variety of social service programs.
  • Self-motivated and disciplined.
  • Knowledge of community based resources and experience networking with government and social service agencies.
  • Excellent interpersonal and customer service skills.
  • Safe Food Handlers Certification
  • Be able to lift/move up to 40 pounds
  • Current First Aid & CPR Certification
  • Must have strong skills and experience using word processing (WORD); spread sheet use (EXCEL)
  • Strong oral and written communication skills
  • Ability to work independently and as part of a team
  • Valid Ontario Class “G” driver’s license, own vehicle, insurance and a current driver’s abstract that is satisfactory to The Salvation Army, in its sole discretion, is required.
  • Provide an original copy of a Criminal Background Check with vulnerable sector screening that is satisfactory to The Salvation Army, in its sole discretion, is required. The screening is secured either through the national Canadian Police Information Centre (CPIC) or through a local police detachment.
  • Screening through The Salvation Army Abuse Registry.
  • Support for and an understanding of the mission and purpose of The Salvation Army in Canada.
  • NOTE: Alternative combinations of education and experience may be considered

If there is a competition number associated with this posting, please include within the subject line of your email, fax or regular mail correspondence.

The Salvation Army will accommodate candidates as required under applicable Human Rights Legislation. If you require a disability related accommodation during this process, please inform us of your requirements.

In accordance with The Salvation Army policy and legislated requirements, employment is conditional upon the verification of credentials and completion of a background check.

Internal Applicants: Please advise Department Heads of your intentions prior to submitting your application.

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