Program Facilitator / Clinical Counsellor

The Salvation Army
janvier 12, 2021
Victoria, Canada
Job Type
$28.30 per hour
Competition #
Interested applicants must respond in writing to
Email: or by fax at: 250-384-8412 or may submit in person. Please mention 'Program Facilitator' in the subject line of your email containing your resume.
Closing date
January 30, 2021
Street Address
525 Johnson Street


The Salvation Army is an international Christian church. Its message is based on the Bible; its ministry is motivated by love for God and the needs of humanity.

 Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Position Description:

The ARC Program Facilitator (Counsellor III) is responsible for developing and facilitating programing for ARC program participants, which includes but is not limited to individual clinical counselling sessions, drug & alcohol addiction recovery support, life skills development, employment support, group therapy, educational workshops, emotion regulation and peer support.

Participants of The Salvation Army ARC program are adult men who have experienced / are experiencing homelessness / addiction. Experience working in this field is an asset.

This position reports to the ARC Program Manager.


Program Facilitation/Involvement:

  • Creates, manages, and facilitates programs for clients of the Program Department. Programs include psychoeducational groups on addiction/substance use, anxiety, emotion regulation, etc.
  • Maintains a therapeutic space for program participants.
  • Maintains and updates program attendance daily, and submits on an as-needed basis to the Program Manager.
  • Monitors/ensures compliance of all program participants to expectations of program requirements.
  • Participates in on-going program assessment, review, evaluation and development of all programs.
  • Ensure that program guidelines, rules and regulations are up to current standards of best practice; in line with current policies of The Salvation Army, BCACC (see Qualifications), BC Housing and The Assisted Living Registry.
  • Ensures proper and professional case notes and group notes are maintained and recorded.
  • Produce summary reports for each program on an as-needed basis.

Clinical Counselling Duties

  • Conduct one-on-one clinical counselling sessions for program participants of The Salvation Army’s ARC program. Expect to work with clients on areas including but not limited to trauma, the effects of childhood trauma, addiction / substance use, anxiety, depression, grief & loss, and interpersonal relationship skills.
  • Support clients in creating and achieving personal goals
  • Liaises with appropriate stakeholders, care teams and case managers involved with program participants, on an as-needed basis.
  • Maintains proper and professional case notes, in line with current policies of BCACC.
  • Completes Summary Report for each client, on an as-needed basis.
  • Develops Case Treatment Plan and reviews on an as-needed basis.
  • Attends and participates in bi-weekly case conference meetings.

Security and Supervision:

  • Ensures all program safety and security policies and procedures are carried out consistently.
  • Consults acceptance and discharge of all ARC program participants.
  • Performs on-going communication and liaison with ARC Program Department staff and other stakeholders regarding safety issues and concerns with residents, in line with limitations to client’s confidentiality (per The Salvation Army, BCACC, BC Housing and The Assisted Living Registry policies and guidelines).
  • Monitors client’s behavior and performance within the Program Department and in the community where appropriate.

Administrative/Other Duties:

  • Completes statistical data/reports.
  • Facilitates staff training/development workshops on an as-needed basis.
  • Facilitates awareness of ARC programs to the community.
  • As opportunity presents share the message of the Gospel of Jesus Christ with clients.
  • May be assigned other related duties in any area of responsibility.


*NOTE: For some jobs, you may be required to provide validated educational documentation.


  • Must possess a master’s Degree in counselling, psychology oe related education.
  • Must be accredited with British Columbia Association of Clinical Counsellors (BCACC).
  • Must be familiar with current policies and guidelines of BCACC.
  • OFA First Aid Level 1/CPR Certificate required.
  • Negative TB test required.
  • Completion of ARC mandatory training, especially ARMATUS abuse training and WHIMS 2015 Health & Safety training.
  • Must pass/possess clear Criminal Records Check.


  • Must possess accredited counselling certification with a minimum of 2 years’ experience and program implementation skills.
  • Must have a good working knowledge of various counselling strategies such as Person Centered, CBT, DBT, Motivational Interviewing, the Stages of Change, Narrative Therapy, Attachment theory, etc.
  • Must understand and reflect the ARC Philosophy, Standards and Tenets.
  • Able to affirm and support the Mission and Values Statements of The Salvation Army and The Salvation Army ARC.
  • Must have facilitation and program experience.
  • Must have experience in program design and implementation.
  • Must possess suitable typing skills and computer literacy.

Required Skills/Knowledge:

  • Must be calm in busy and sometimes stressful situations.
  • Must be well organized.
  • Must be presentable in appearance in accordance with ARC standards.
  • Must possess and maintain an active valid first Aid/C.P.R. certificate.
  • Must have effective oral and written communication skills.
  • Must have the ability to understand and be sensitive to cultural differences.

NOTE: A Federal Government “Enhanced Reliability” Security Clearance and Criminal Record Check are a pre-requisite to employment commencement.


  • 37.5 hours/week; Monday-Friday, 8:00 a.m. to 4:00 p.m.
  • The use of a personal vehicle is not required in the performance of duties. This position requires union membership.

Successful candidates, prior to hiring, may be required to provide:

  • Background check consent.
  • A clear vulnerable sector screening.
  • A clean driver abstract.
  • Completion of our online Armatus Abuse Training and required Health and Safety training.

 The Salvation Army will accommodate candidates as required under applicable human rights legislation.   If you require a disability-related accommodation during this process, please inform us of your requirements. 

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.


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