Part Time Front Line Worker – Transitional House

June 10, 2021
Job Type
Competition #
Ministry Unit/Dept:
Ottawa Booth Centre
Salary Range:
$18.61 per hour
171 George Street
Posting Expires:
June 16, 2021
Applications Accepted By:
Human Relations Department:, fax: 613 241-2818


Transitional House is a 15 bed, second stage off site program working closely with the Ottawa Booth Centre Addiction Services.  The Front Line Worker provides support services and guidance within the context of the overall operations of Transitional House including maintaining the security of the facility and its residents.  This is a non-sleeping overnight position


  • Maintains records as required (e.g. incident reports, log notes, and case notes)
  • When necessary gather information to further assess client needs
  • When required, assist clients in creating goal plans; monitor progress and aid clients in working towards set goals
  • Follow established procedures in referring clients to appropriate Salvation Army and Community resources; advocate on behalf of clients to other Salvation Army and community resources
  • Ensure appropriate information is communicated to residents
  • Ensure residency guidelines are enforced impartially
  • Monitor to ensure clients are participating in all house requirements, follow up with the client and provide feedback to House Supervisor when necessary
  • Implement consequence for inappropriate behavior of clients in accordance with established policies, procedures and guidelines
  • Refer clients to House Supervisor for interviews regarding serious behavioral issues and consequences
  • Attend staff meetings and case conferences prepared to offer information regarding clients and services issues
  • Complete rounds, security checks and duties as indicated by Shift Statement of Duties
  • Refer maintenance requests to Coordinator of Residential Services

Working Conditions

  • May deal with angry and abusive clients
  • May encounter verbal abuse
  • May be required to deal with client overdose and other medical situations
  • Works alone


  • Relevant post-secondary education or equivalent work experience

Experience and Skilled Knowledge Requirements:

  • Experience working with a marginalized population and issues they face such as addiction and mental health

Skills and Capabilities:

  • Ability to self-motivate and work with minimal supervision
  • Effective oral and written communication skills
  • Effective interpersonal skills
  • Basic computer skills
  • Training in non-violent crisis intervention, ASIST, First Aid and CPR is an asset
  • Experience administering Narcan and/or Narcan training a strong asset
  • Bilingualism (English and French) is an asset

Successful candidate will be required to provide upon hiring:

  • A clear vulnerable sector screening
  • Participate in our online Armatus Abuse Training and Health and Safety training required upon hiring, as well as updated annually

HOURS: 16 hours per week, Tuesday and Wednesday 11:30pm - 8:00 am



The Salvation Army offers accommodation for applicants with disabilities in its recruitment process.  If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.

Related Jobs

Thrift Store Worker   Abbotsford new
June 17, 2021
June 17, 2021
June 17, 2021