Mobile Outreach Worker – St. Catharines

The Salvation Army
October 7, 2019
St. Catharines, ON, Canada
$17.42 per hour
Competition #
Interested applicants must respond in writing to
Email: Attention: Carrie McComb, Manager Fax: 905-935-9135 Mailing Address: St. Catharines Salvation Army Community & Family Services, 400 Niagara Street, St. Catharines, Ontario L2M 7N5 Attention: Carrie McComb, Manager Please, no phone calls.
Closing date
October 21, 2019


The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.  Each position contributes to the mission of The Salvation Army.

Watch inspiring stories from some of those who have been helped through The Salvation Army’s programs:

The Salvation Army Support

Open House: Poverty isn't always easy to see

The Salvation Army Canada and Bermuda has four core values:

Hope: We give hope through the power of the gospel of Jesus Christ.
Service: We reach out to support others without discrimination.
Dignity: We respect and value each other, recognizing everyone’s worth.
Stewardship: We responsibly manage the resources entrusted to us.

This is a temporary, full-time position based upon 35 hours per week.  The work schedule is determined in consultation with your supervisor and may vary according to requirements of responsibility.  Applicable shifts include a ½ hour unpaid meal break.

Normal hours of operation are Monday to Saturday,  afternoons

Normal location of work is at St. Catharines Salvation Army Community & Family Services, 400 Niagara Street, St. Catharines, Ontario L2M 7N5.

Interested applicants must respond in writing with a cover letter and resume.

We thank all applicants, however, only those candidates to be interviewed will be contacted.


  • Recruit, supervise, and work cooperatively with volunteers.
  • Coordinate volunteers and food preparation for Mobile Outreach Vehicle.
  • Assist with the loading of prepared food onto Mobile Outreach Vehicle
  • Ensure truck is loaded with assistance items such as clothing, blankets, etc. for consumer provided service through the Mobile Outreach Vehicle program.
  • Provide mobile crisis intervention to those who are homeless/at risk of homelessness on the streets, three evenings per week in each of the targeted communities.
  • Work amongst the crowd at all stops earning trust and building a rapport with consumers.
  • Complete a brief intake and rapid assessment on each person requesting services.
  • Provide brief counseling, problem solving and make referrals as necessary in partnership with support staff
  • Provide follow-up service on all referrals and consumer needs as required in partnership with other Salvation Army programs
  • Develop a network for existing services and resources in the community including other Salvation Army Centers
  • Contact emergency service personnel (ambulance/police) as needed.
  • Each evening complete and submit detailed daily case notes.
  • Ensure that statistical data is collected and maintained on a current and consistent basis.
  • Work closely with all staff/Corps members to carry out tasks and maintain open communication.
  • Maintain cleanliness of the Mobile Outreach Vehicle; as necessary ensure that the supervisor is informed of any issues/concerns relating to maintenance etc.
  • Ensure best/safe practices are maintained at all times.
  • Perform other position related duties as required


  • Completed an Undergraduate University degree (e.g. B.A., B.Sc.)
  • A degree in Human (Social) Sciences is preferred
  • Minimum of one (1) year of prior related experience, experience in youth programs and/or outreach programs
  • Strong oral and written communication skills
  • Self-motivated and disciplined
  • Experience/Working knowledge in word processing; spread sheet use
  • Works well with people
  • Maturity and ability to exercise good judgment
  • Ability to work both independently and with supervision
  • Strong organizational and time management skills
  • Demonstrated ability to establish and implement goals and plans for self and clients
  • Possess or willing to obtain First Aid, CPR and Non-violent Crisis Intervention certification.
  • Valid Ontario Class “G” Driver’s license, a copy of current driver’s abstract that is satisfactory to The Salvation Army, in its sole discretion, is required; a copy of a valid driver’s license.
  • Provide an original copy of a Background check with vulnerable sector screening secured through either the national Canadian Police Information Centre (CPIC) or through a local police detachment; Note: A satisfactory criminal background check is required.
  • Screening through The Salvation Army Abuse Registry
  • Support for and an understanding and support of the Mission of The Salvation Army in Canadian
  • NOTE: Alternative combinations of education and experience may be considered

If there is a competition number associated with this posting, please include within the subject line of your email, fax or regular mail correspondence.

The Salvation Army will accommodate candidates as required under applicable Human Rights Legislation. If you require a disability related accommodation during this process, please inform us of your requirements.

In accordance with The Salvation Army policy and legislated requirements, employment is conditional upon the verification of credentials and completion of a background check.

Internal Applicants: Please advise Department Heads of your intentions prior to submitting your application.

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