Human Resources (Employee Relations) Coordinator

Salvation Army
February 6, 2020
Langley, Canada
Job Type
Interested applicants must respond in writing to
Closing date
Open until filled
Street Address
19733-96th Avenue


Under the direction of the Regional Employee Relations Manager, the Employee Relations Coordinator provides support for functional areas of Human Resources, which includes but is not limited to, recruitment and selection, training and development, health and safety, attendance management, WCB case management, record keeping and tracking, HR Analytics and answering various employee questions. The Employee Relations Coordinator will ensure that the requirements for administrative support are undertaken efficiently and professionally as well as support the new hire orientation and training programs. This role supports the Regional and National Employee Relations team members.


Recruitment and Selection

  • Coordinate the recruitment process for the hiring manager by posting the advertisement, screening resumes/applications, conducting reference/background checks, and scheduling interviews.
  • Participate in interviews.
  • Support for job fairs or other public offerings.

Training and Development

  • Schedule training sessions and track participants for the various areas of Human resources. E.g. H&S, First Aid, Leadership Development Intensive, etc.
  • Track the completion of various CCOHS trainings for all employees and ensure compliance with OH&S Act and Provincial Regulations.
  • Making arrangements with venues in conjunction with the training lead.
  • Ensure all training materials are ordered, printed, available and packaged as needed.

Record Keeping and Reporting

  • Prepare, track and provide the ER Manager with various reports, and other documentation as necessary.
  • Create and maintain filing systems as needed.
  • Track documentation flow into and out of the office for New Hire packages, performance reviews, probationary trackers, training certificates, etc.
  • Coordinate the distribution of birthday cards, retirement certificates, and other recognition initiatives.
  • Coordinate completion of Human Resource projects and other initiatives to ensure compliance for internal stakeholders.

Employee Relations

  • Respond to general inquiries (internal and external) ensuring confidentiality of employees is maintained. Redirect escalated issues as necessary.
  • Continually reviewing current HR practices and legislation.
  • Identify best practices and make recommendations to the HR team members for improvements.

HRIS System Support

  • Support with HRIS system configuration updates, testing, reporting and password resets as required
  • Support managers with queries related to system navigation and data entry.


Skills and Qualifications

  • 2-3 years of HR Administrator and employee relations experience, preferably in a HR environment;
  • Strong Proficiency in MS Office, HRIS, Recruitment Portals;
  • Post-secondary education in HR and CPHR designation is considered a strong asset;
  • Possess positive, solution oriented and client service focused attitude;
  • Ability to handle sensitive and confidential information appropriately;
  • Strong verbal and written communication skills;
  • Highly organized and detail oriented with ability to prioritize;
  • Excellent interpersonal skills with capability and desire to work within a collaborative team.

Resumes can be submitted through Indeed at the earliest. The position will remain open until it is filled.

We thank all applicants for their interest. Those selected for an interview will be contacted.

Salvation Army Thrift Store - National Recycling Operations (NRO) supports the mission of the Salvation Army by generating funds and influencing positively the communities in which it operates. As part of one of Canada’s largest national charitable organizations, we adhere to the core values of Hope, Service, Dignity and Stewardship. By working with us, you help support The Salvation Army’s programs, services and emergency relief efforts by recycling and selling donated goods.

The Salvation Army will accommodate candidates as required under applicable human rights legislation. If you require a disability-related accommodation during this process, please inform us of your requirements.

If there is a competition number associated with this posting, please include within the subject line of your email, fax or regular mail correspondence.

The Salvation Army will accommodate candidates as required under applicable Human Rights Legislation. If you require a disability related accommodation during this process, please inform us of your requirements.

In accordance with The Salvation Army policy and legislated requirements, employment is conditional upon the verification of credentials and completion of a background check.

Internal Applicants: Please advise Department Heads of your intentions prior to submitting your application.

Imagine Canada Standards - Accredited

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