Full Time Thrift Store Clerk

Collingwood Thrift Store
November 29, 2018
Collingwood, Ontario, Canada
Job Type
$14.00 per hour
Interested applicants must respond in writing to
Major Neil Evenden: Neil_Evenden@can.salvationarmy.org
Closing date
December 15, 2018


Mission and Values Statement

The Salvation Army is an international Christian church and charitable movement, active in over 128 countries worldwide. Its message is based on the Bible; its ministry is motivated by love for God and the needs of humanity. The Mission of The Salvation Army is to share the love of Jesus Christ, meet human needs, and be a transforming influence in the communities of our world. This is expressed in spiritual ministry, and also by a wide variety of social services, which are extended without discrimination as to race or creed.

There are three Core Values of our Faith: Salvation, Holiness, and Intimacy with God.

Rooted in these three values are the seven core operational values that guide all aspects of the Salvation Army in the Canada & Bermuda Territory.

Compassion:        We reach out to others and care for them.

Respect:               We promote the dignity of all persons.

Excellence:          We strive to be the best at what we do and a model for others to emulate.

Integrity:              We are honest, trustworthy and accountable.

Relevance:           We are committed to the pursuit of innovation and effectiveness.

Co-operation:      We encourage and foster teamwork and partnerships.

Celebration:        We give thanks by marking milestones and successes.

The powerful mission and core values of The Salvation Army serve as significant attractors for those people who choose to join the organization, which has been serving the under-served and evolving for 150 years.

Position Purpose Summary:

As a member of the Thrift Store team, the Thrift Store Clerk will be involved in all aspects of the operation of the Thrift Store, including greeting customers, sorting and pricing clothing, working cash, ensuring the store is well stocked, the displays are appealing and that the store is neat and clean.



  • Processes raw materials by unloading, assorting, packing, storing, loading donations
  • Protects the integrity of the donations
  • Meets assigned daily target with incoming and outgoing donations
  • Keeps work area clear and tidy



  • Replenishes inventory levels based on Manager’s directions
  • Protects the store from inventory shrinkage by close visual monitoring
  • Contributes to meeting store sales budgets by maintaining customer service standards
  • Ensures attractiveness of the store through ‘Tidy Maintenance’
  • Contributes to the safety of staff and customers
  • Takes responsibility for the accurate completion of all customer transactions
  • Possesses knowledge of stock in order to help customers/phone inquiries


  • Supervises volunteers as required
  • Represents The Salvation Army in a professional manner
  • Follows policies and procedures
  • Performs others duties as required


  • Minimum Grade 12 education or equivalent
  • Previous related retail experience
  • Exceptional customer service skills
  • Be in agreement with the Mission Statement of The Salvation Army
  • Previous cash experience an asset
  • Background in working with volunteers an asset
  • Good listening skills
  • Good oral and written communication skills

Successful candidate will be required to provide upon hiring:

  • A clear vulnerable sector screening
  • Participate in our online Armatus Abuse Training and Health and Safety training required upon hiring, as well as updated annually

HOURS: 28 hours per week


The Salvation Army will accommodate candidates as required under applicable human rights legislation.   If you require a disability-related accommodation during this process, please inform us of your requirements. 

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.

Please include the competition # in the subject line of your email.

The Salvation Army will accommodate candidates as required under applicable human rights legislation. If you require a disability-related accommodation during this process, please inform us of your requirements.

In accordance with The Salvation Army policy and legislated requirements, employment is conditional upon the verification of credentials and completion of a background check.

Internal Applicants, please advise Department Heads of your intentions prior to submitting your application.

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