Full Time Education Coordinator

novembre 21, 2022
Toronto and London
Job Type
Competition #
Ministry Unit/Dept:
Broadview Village & London Village
Salary Range:
$20.00 - $25.00 per hour
Posting Expires:
December 2, 2022
Applications Accepted By:


We are currently hiring a Full-Time Education Coordinator. This position reports to the Director - Quality, Risk and Education and is currently assigned to work in the London, Ontario and Toronto, Ontario area. This is a full-time position that works 38 hours per week, currently scheduled Monday to Friday.

The Education Coordinator will ensure delivery of all required training as prescribed by the Ministry of Children, Community and Social Services, Ministry of Health/Ontario Health Teams, Ministry of Labour, and The Salvation Army. They will also be responsible for data collection, record keeping, planning, organizing and development of training and assessing the training needs of staff.



  • Coordinate and conduct training classes that are job-specific, company-specific and meet the organizational and staff/employee or volunteer required needs.
  • Ensure that the monthly training calendar is prepared and that all necessary supplies are available.
  • Communicate with front line supervisors on a regular basis to provide updates and attend staff meetings as needed/required.
  • Liaise with management team to ensure that staff/volunteers are scheduled for training where applicable.
  • Ensure that staff/employees receive all mandatory training and any additional training that may be required, as well as recertification training.
  • Create and maintain a mandatory training dashboard that provides overview of organizational learning and areas of risk in the context of overdue training or inadequate participant to resource ratio.

Development, Assessment & Evaluation

  • Draft and review policies in consultation with immediate supervisor as required regarding staff training around medication administration, health and safety and any other training as needed.
  • Conduct needs assessments to develop and deliver training programs and training materials as necessary.
  • Develop a comfortable and supportive learning environment and program for staff and volunteers.
  • Within the Learning Management System, such as Surge Learning, tailor training to meet the legislative and organizational needs of the organization. This includes set up, maintenance, updating and assigning staff training. Ensure education requirements are met, manage team success, and provide the team with the resources and tools they need.
  • Evaluate the effectiveness of job-specific applications and modify materials as appropriate.
  • Develop and maintain training materials to the highest standards for internal courses.
  • Ensure the health and safety of trainees during training.
  • Responsible for the development, administration, and correction of training exams for measured outcomes; provide remedial training for staff requiring extra support in meeting training expectations.
  • Responsible for ensuring all trainers are certified, provide direction as needed to ensure training requirements, legislation and agency standards are met and maintained.

Reporting and Recording

  • Document and record staff training in the database and ensure that it is current and up to date.
  • Create and maintain list of reports required for health and safety compliance purposes.

Internal Collaboration

  • Works together with frontline staff, management team, clinical team, HR team to understand needs, clarify overlapping responsibilities, communicate information effectively.


  • This is a full-time position based on 38 hours per week.
  • Work from home office 50%; onsite 10% and, travel to remote locations in community 40%.  Flexibility in scheduling as some evenings and weekends may be required.
  • Ability to stand for four or more hours at one time.
  • Ability to lift/move up to 20 pounds.



  • Completion of Formal Post-Secondary/College program of two academic years required.
  • Completion of a University Degree will be considered as an asset.
  • Alternative combinations of education and experience may be considered


  • Minimum of 2 years in a training delivery role is required.
  • Experience in the use of a learning management system at an administrative access level.
  • Demonstrated knowledge of adult learning styles, interactive learning methods, conflict resolution, group facilitation, presentation skills.
  • Experience designing, delivering, and maintaining training materials is required.
  • Knowledge and experience with the following training courses is an asset: Non- Violent Crisis Intervention, Fire Safety Training, Crisis Protocols Training, U-first Training, Respiratory Health and Fit Testing, First Aid CPR, WHIMIS and others as required.
  • Experience in the development, delivery, and monitoring of training programs to support and enhance staff development and the evaluation of effective training programs.
  • Experience as a trainer or educator is an asset.
  • Knowledge and familiarity with computer operations and software applications, including resident/participant records, and staff scheduling.


  • Expert level of proficiency in computer applications such as Microsoft Office, Excel, Power Point, any learning management system.
  • Maintain information in confidence as required.
  • Comply with all Ministry of Children, Community and Social Service, OH&S Act, Ministry of Labour, Salvation Army and other governmental regulations, laws, and guidelines to ensure due diligence.
  • Uphold all Salvation Army Broadview Village policies, directives and operating guidelines as contained in the Policy Manual of The Salvation Army Broadview Village Programs.
  • Participate in probationary and annual performance appraisal process.
  • Participate in ongoing professional development and training.
  • Strong interpersonal skills – able to develop collaborative relationships with multiple stakeholders.
  • Aptitude for conducting surveys.
  • Self-motivated and disciplined.
  • Adaptability: Demonstrate a willingness to be flexible, versatile and/or tolerant in a changing work environment while maintaining effectiveness and efficiency.
  • Behave Ethically: Understand ethical behaviour and business practices and ensure that own behaviour and the behaviour of others is consistent with these standards and aligns with the values of the organization.
  • Build Relationships: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.
  • Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
  • Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information, and activities.
  • Provide an original copy of a Criminal Background Check with vulnerable sector screening that is satisfactory to The Salvation Army, in its sole discretion, is required.
  • Valid Ontario Class “G” Driver’s License, personal vehicle is a requirement, current copy of driver’s abstract that is satisfactory to The Salvation Army, in its sole discretion, is required.
  • Demonstrated understanding of, and commitment to, the Mission, Vision and Values of The Salvation Army in Canada and their implications for position responsibilities in all aspects of work, including the manner in which responsibilities are fulfilled.
  • Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check with vulnerable sector screening.
  • Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

At The Village we are committed to living as an inclusive organizational culture by:

  • Purposefully cultivating and promoting equity, diversity, and inclusion of all persons regardless of their differences
  • Not accepting any discrimination, intolerance or inequitable treatment and committing to working together to combat these actions wherever they may be found
  • Valuing the unique differences inherent in all of us
  • Gaining inspiration and support through the collective voices and actions of all of us



In support of our commitment to a healthy and safe workplace and community, The Salvation Army (TSA) has a vaccination requirement for all new employees within the Province of Ontario, Social Services sector.  The successful candidate will be made an offer of employment on the condition of being fully vaccinated against COVID-19 and will be required to provide proof of full vaccination, prior to their employment start date. The requirement to be fully vaccinated is subject to provincial human rights legislation. If the candidate is unable to vaccinate for a reason protected by the Human Rights Code, a request for accommodation can be submitted and written proof satisfactory to TSA will be required.


The Salvation Army offers accommodation for applicants with disabilities in its recruitment process.  If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

You must advise your managing supervisor of your intentions prior to submitting your application.

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