Full Time Assistant Director

Islington Shelter
January 10, 2019
Toronto, Ontario, Canada
Job Type
$45,400.00 - $56,800.00 per year
Interested applicants must respond in writing to
Carly Shantz: carly_shantz@can.salvationarmy.org
Closing date
January 24, 2019


Mission and Values Statement

The Salvation Army is an international Christian church and charitable movement, active in over 128 countries worldwide. Its message is based on the Bible; its ministry is motivated by love for God and the needs of humanity. The Mission of The Salvation Army is to share the love of Jesus Christ, meet human needs, and be a transforming influence in the communities of our world. This is expressed in spiritual ministry, and also by a wide variety of social services, which are extended without discrimination as to race or creed.

There are three Core Values of our Faith: Salvation, Holiness, and Intimacy with God.

Rooted in these three values are the seven core operational values that guide all aspects of the Salvation Army in the Canada & Bermuda Territory.

Compassion:        We reach out to others and care for them.

Respect:               We promote the dignity of all persons.

Excellence:          We strive to be the best at what we do and a model for others to emulate.

Integrity:              We are honest, trustworthy and accountable.

Relevance:           We are committed to the pursuit of innovation and effectiveness.

Co-operation:      We encourage and foster teamwork and partnerships.

Celebration:        We give thanks by marking milestones and successes.

The powerful mission and core values of The Salvation Army serve as significant attractors for those people who choose to join the organization, which has been serving the under-served and evolving for 150 years.


To work with the Director in supporting the shelter in achieving the vision of Housing, Outcomes, Mission and Excellence (HOME) by providing outstanding, client centered service in ways that are aligned with The Salvation Army’s core values and Housing First.



The incumbent reports directly to the Director; works with the Toronto Housing and Homeless Supports Team; works collaboratively with the Supervisor of Case Management to oversee the day to day shelter operations and supervises the Front Line Supervisors, Housekeepers and Janitors.


  • Schedules meetings, prepares agendas, takes and circulates minutes as needed
  • Orders and maintains adequate office supplies and other supplies as needed; arranges for maintenance of office equipment
  • Opens and distributes incoming mail, processes outgoing mail including materials of a confidential nature
  • Regularly updates shelter statistics, SAMIS database, contact lists, and building inventory
  • Negotiates contracts for approval by administration (i.e. HVAC, water treatment, electrical, major repairs/renovations, and new construction)
  • Attends committee, conferences and agency meetings as requested by the Director
  • Participates in the planning, developing and executing the strategic plan
  • Assists in the development and implementation of policies and procedures
  • Assists with planning and facilitation of staff outings and events

Employee Relations:

  • Assists with Employee Relations management including: the HRIS system, preparing letters of employment, and personnel filing
  • Prepares, updates, and submits job postings
  • Assists with the Recruitment, Selection and orientation processes
  • Responsible for the security and maintenance of all personnel files ensuring the protection of extremely confidential and sensitive material
  • Responsible to maintain employee databases, contact information and seniority lists
  • Consults with Director of Employee Relations as needed


  • Performs various accounting duties such as payroll, accounts payable, accounts receivable, issues official tax receipts, handles and reconciles petty cash and other related accounting duties (e.g. banking deposits and preparing reports)
  • Responsible for the security and maintenance of all financial files
  • Drafts annual budgets for ministry unit(s) under the supervision of the Director and Business Manager; monitors budget expenditures to ensure compliance
  • Consults with the Business Manager as needed

Oversees All Aspects of the Property:

Oversees the day-to-day operation and maintenance of Property:

  • Ensures residents and community members receive proper customer service while relating to the housekeeping & janitorial staff
  • Monitor and implement the Centre Fire, Pandemic and Emergency Disaster Plans
  • Develops, monitors and maintains the Preventative Maintenance program
  • Oversees the Linens and Catering contracts
  • Oversees the services and preventative scheduling for the mechanical equipment, HVAC system, telephone system, IT, video, security and alarm system
  • Ensures the facility vans are maintained and repairs are carried out as necessary
  • Ensures the facility is stocked with the janitorial supplies and other materials
  • Responsible for the security of the facility
  • On call duties 24/7 for emergency building issues and for shelter as scheduledSupervises and provides day-to-day direction to the Front Line Supervisors, Housekeepers and Janitors:
  • Schedules, conducts and documents supervision using the PEAC format
  • Conducts annual performance reviews and evaluations
  • Facilitates hiring and orientation for new staff
  • Chairs and minutes regular team meetings


  • Minimum 2 years at a community college
  • Minimum 5 years of experience in related environment with strong supervisory skills
  • Knowledge of Building codes, Fire & Safety codes and the OHSA
  • Custodial, general repairs, building systems, fire safety, and electrical systems experience
  • Strong interpersonal skills
  • Strong computer skills
  • Certification in Standard First Aid/CPR and Non-violent Crisis Intervention
  • Current holder of Health and Safety certification or ability to obtain would be an asset
  • Valid Driver’s License with a favorable Driver’s Abstract
  • Police Check clearance for the Vulnerable Sector

HOURS: 40 hours per week: Monday to Friday with on call and occasional evenings and weekends.


The Salvation Army will accommodate candidates as required under applicable human rights legislation.   If you require a disability-related accommodation during this process, please inform us of your requirements. 

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.

Please include the competition # in the subject line of your email.

The Salvation Army will accommodate candidates as required under applicable human rights legislation. If you require a disability-related accommodation during this process, please inform us of your requirements.

In accordance with The Salvation Army policy and legislated requirements, employment is conditional upon the verification of credentials and completion of a background check.

Internal Applicants, please advise Department Heads of your intentions prior to submitting your application.

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