Frontline Worker – Peel Shelter Dundas – Casual

The Salvation Army
January 8, 2021
Mississauga, ON, Canada
Job Type
$19.73 - $20.42 per hour as per Collective Agreement
Competition #
2021 :30
Interested applicants must respond in writing to
E-mail: Please no phone calls.
Closing date
January 14, 2021


The Salvation Army is an international Christian church. Its message is based on the Bible; its ministry is motivated by love for God and the needs of humanity.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Core Values

The Salvation Army Canada and Bermuda has four core values:

Hope: We give hope through the power of the gospel of Jesus Christ.
Service: We reach out to support others without discrimination.
Dignity: We respect and value each other, recognizing everyone’s worth.
Stewardship: We responsibly manage the resources entrusted to us.


Position Purpose summary:  The Frontline Worker provides professional care and support to clients at the Peel Family Shelter.

  • Takes responsibility for routine intake processes and decisions, following standard procedures and may be required to attend case management meetings
  • Records all information as per policy
  • Liaises with referral sources and other external agencies as needed (for example: welfare, police, parole, urgent situations, medical facilities, etc.)
  • Conducts comprehensive program orientation for all clients.
  • Distribute resources to clients as needed inclusive of bus tickets, personal needs items, meals and assists with petty cash etc.
  • Fosters positive relations with community social services agencies/resources
  • Conducts programming as determined by the Program Manager and Shift Supervisor
  • Complete facility and room checks as per policy
  • Answer incoming inquiries and direct as needed
  • Adhere to standards that are consistent with the values & philosophy of The Salvation Army and Peel Residential Services mission and values
  • Performs other duties as assigned


  • Diploma/Degree in Social Science or equivalent education and experience.
  • Social Service Worker Diploma Preferred
  • Criminal Police Investigation Check (CPIC)
  • Appropriate Immunization Measures
  • Current Certification in First Aid/CPR
  • Crisis Intervention Training (CPI)
  • Suicide Prevention
  • Health and Safety
  • Customer Service Training
  • A clear vulnerable sector screening
  • A clean drivers abstract

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