Finance Systems Support Coordinator

The Salvation Army
March 16, 2020
Toronto, Canada
$33,670 - $42,078
Competition #
Interested applicants must respond in writing to
Closing date
March 30, 2020


The Salvation Army is an international Christian church. Its message is based on the Bible; its ministry is motivated by love for God and the needs of humanity.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Core Values

The Salvation Army Canada and Bermuda has four core values:

Hope: We give hope through the power of the gospel of Jesus Christ.
Service: We reach out to support others without discrimination.
Dignity: We respect and value each other, recognizing everyone’s worth.
Stewardship: We responsibly manage the resources entrusted to us.

Position Purpose Summary

The Finance Systems Support Coordinator is a main contact and liaison between Finance users, external vendors and consultants and the Information Technology department with regards to all financial systems. The coordinator will provide end user support to Finance staff and resolve system issues as quickly as possible to minimize down time and meet process timelines. They are responsible to maintain the account structure and update account tables and rules as required. The coordinator will provide assistance in the implementation and testing of all system upgrades.


Key Responsibilities:

  • Monitor and update basic system parameters relating to accounting cycles to facilitate month-end/year-end activities (accounting period/posting cycles).
  • Respond to staff and user inquiries regarding Travel and Expense Management (TEM) functionalities and issues.
  • Research and resolve end user system problems in a timely manner.
  • Provide TEM functionality training to staff and clients.
  • Document and update TEM accounting procedures.
  • Develop and document training materials.
  • Create routine Agresso load files from TEM
  • Test user account changes to verify appropriate security is in place.
  • Add and update system parameters.
  • Assist in the implementation of system upgrades, testing new version releases to ensure functionality prior to Production updates and document changes for end users.
  • Act as the secondary support for the Financial system (Agresso)
  • Maintain the chart of accounts ensuring account rules are valid and make necessary changes when required.
  • Perform timely maintenance of roll up structures, table maintenance, security and other system maintenance functions as required.


Qualifications and Education requirements:

*NOTE: You may be required to provide validated educational documentation.

  • Completion of college diploma or university degree in Commerce, Business Administration from an accredited program
  • An acceptable combination of education, skills and experience may be considered.
  • Intermediate skills in Microsoft Suite, particularly Excel.
  • Two (2) years of experience in an accounting/finance environment.

Preferred Skills/Capabilities:

  • Strong customer service skills.
  • Strong analytical skills.
  • Problem solving skills.
  • Can work independently and as part of a larger team.
  • Excellent written and verbal communication skills.
  • Ability to adapt and work in every changing environment.

Successful candidates, prior to hiring, may be required to provide:

  • Background check consent
  • Education verification

Please include the competition # 20-018 in the subject line of your email.

If there is a competition number associated with this posting, please include within the subject line of your email, fax or regular mail correspondence.

The Salvation Army will accommodate candidates as required under applicable Human Rights Legislation. If you require a disability related accommodation during this process, please inform us of your requirements.

In accordance with The Salvation Army policy and legislated requirements, employment is conditional upon the verification of credentials and completion of a background check.

This posting is open to external and internal candidates alike. If you are an internal applicant, please advise your Department Head of your intentions prior to submitting your application.

Imagine Canada Standards - Accredited

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