Divisional Emergency Disaster Service Director

The Salvation Army B.C. Divisional Headquarters
November 27, 2019
Burnaby, Canada
Job Type
$33.63 - $42.04
Interested applicants must respond in writing to
Closing date
December 18, 2019
Street Address
103 - 3833 Henning Drive



  • Full Time - 37.5 hours/week


Position Purpose summary:

Manage and coordinate The Salvation Army Emergency Disaster (EDS) Response and Emergency Support Services (ESS) Response within the Province of British Columbia. Lead/participate in The Salvation Army response/recovery in emergency/crisis circumstances.

  • Plans, organizes, directs and supports the Emergency response programs within the Province of BC. Ensures effective services delivery is consistent with the ESS and EDS mandates of The Salvation Army as negotiated with the Province of BC within defined contractual, budgetary, legal and other requirements.
  • Ensures Emergency Support Services and EDS practices are consistent with policies and mission of The Salvation Army in Canada.
  • Participates as a EDS Policy Group member in developing long range and strategic plans, assessing and resolving operational issues and policies.
  • Liaises with The Salvation Army Territorial Emergency Disaster Services Director or equivalent as a member of the Territorial Crisis Support Team.
  • Develops and establishes standards and accountability/control mechanisms for ESS Support Services and EDS.
  • Coordinates and monitors the availability/condition of adequate resources, CRU vehicles, equipment, etc. for Emergency Support Services and EDS response.
  • Liaises with The Salvation Army Public Relations Department to coordinate public information responses.
  • Determines program, resource/budgetary, operational and organizational requirements for all programs within responsibility area.
  • Develops comprehensive EDS plans and strategies to achieve identified objectives.
  • Supervises, develops and motivates Emergency Support Services and EDS teams as well as volunteers to: ensure effective program performance and management; ensure accountability responsibilities to referral authorities are met.
  • Liaises with Salvation Army Ministry Units to support local EDS programs, responses and recovery.
  • Provides and/or coordinates NDTP training to TSA staff/volunteers including Emergency Disaster Services Training and updated “call out” procedures for trained personnel.
  • Monitors Emergency Support Services and EDS services delivery for structure, consistency, suitability of activities, caring, etc.
  • Evaluates problem situations and remedies with stakeholders and may participate directly in the provision of services to resolve difficult or sensitive issues or problems.
  • Participates in various committees as required by mandate including ESS Advisory Committee, ESS Training Sub-committee, Disaster Psycho-Social Committee and Policy Group Committee.
  • Represents The Salvation Army as a member of PECC, Integrated Disaster Council of BC as well as other official functions while communicating and promoting EDS and ESS services and value to communities.
  • Prepares Emergency Support Services documentation for presentation to provincial Emergency Management of British Columbia (EMBC)
  • Assists in other areas of response/recovery as requested.



  • Completed an Undergraduate University degree plus a graduate degree or professional designation.
  • Operational/administrative management, planning, organizing, human resources, analytical and communications knowledge and skills that are typically acquired through completion of a university degree or equivalent education and/or experience.


  • Three to five years of progressively more responsible senior management experience preferably in a field relevant to emergency response programs. Demonstrated in-depth working knowledge of applicable programs and services, legislation and policies as well as issues in BC emergency response.

Required Skills/Knowledge:

  • Working knowledge of Salvation Army EDS programs, Salvation Army Service programs and ESS Support Services Programs.
  • Salvationist would be an asset


  • Excellent oral, written, facilitation and interpersonal communication skills.
  • Demonstrated teamwork, leadership and supervisory skills.
  • Well-developed planning, organizing, controlling and administrative skills.
  • Flexibility of schedule to accommodate emergency response situations.

Successful candidates, prior to hiring, may be required to provide:

  • Background check consent
  • A clear vulnerable sector screening
  • A clean drivers abstract
  • Completion of our online Armatus Abuse Training and required Health and Safety training

If there is a competition number associated with this posting, please include within the subject line of your email, fax or regular mail correspondence.

The Salvation Army will accommodate candidates as required under applicable Human Rights Legislation. If you require a disability related accommodation during this process, please inform us of your requirements.

In accordance with The Salvation Army policy and legislated requirements, employment is conditional upon the verification of credentials and completion of a background check.

Internal Applicants: Please advise Department Heads of your intentions prior to submitting your application.

Imagine Canada Standards - Accredited

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