Director of Care – Eventide Home

The Salvation Army
juin 25, 2020
Niagara Falls, ON, Canada
Job Type
$83,125.12 -$124,687.68 per annum
Competition #
Interested applicants must respond in writing to
Fax 905 356-9609 or E-mail: [email protected] Attention: Roxanne Gicante, Senior Employee Relations Advisor Mail: The Salvation Army Hon. Ray and Helen Lawson Eventide Home Attention: Roxanne Gicante, Senior Employee Relations Advisor 5050 Jepson Street, Niagara Falls, ON L2E 1K5
Closing date
July 6, 2020


This is a permanent full time position. Schedule may vary according to requirements of responsibilities – days, afternoon, evening and weekend shift work may be required. Some travel is required. This position is considered a management position for the purposes of the Employment Standards Act of Ontario and as such is not covered by various ESA rules, including but not limited to those related to hours of work, daily and weekly rest periods and overtime compensation. Salary is based on average minimum weekly hours of 40 per week and hours worked are compensated through the annual salary amount. Interested applicants must respond in writing with a cover letter and resume. We thank all applicants, however, only those candidates to be interviewed will be contacted.

Under the direction of the Executive Director, the Director of Care is responsible and accountable for the supervision of the care of the Residents and staff of Eventide Home. 


  • The Director of Care is responsible for the supervision of the care of the Residents and staff of Eventide Home. Ensures the daily operations of the nursing care of the Residents are fulfilled.
  • The Director of Care supports the philosophy of the Nursing Department and of The Salvation Army Eventide Home. Actively encourages the Residents to participate in the activities of the Home. In the absence of the Executive Director, the Director of Care assumes general overall supervision of the Home.    
  • Demonstrates a keen interest in geriatrics and is capable of supervising and implementing critical thinking skills to address the nursing care needs of the Resident.  
  • Supervise, motivate and train all assigned staff, ensuring effective teamwork, high standards of work quality and organizational performance, assist the with the hiring, disciplining and performance management of assigned staff.
  • Meet routinely with Nursing Program(s) designates; oversee the evaluation of all Annual Mandatory Nursing Services Programs.
  • Design, implement, monitor and evaluate the outcome of the infection control program and follows up with necessary actions.
  • Ensure efficient and effective use of supplies, equipment, staff and other resources.
  • Oversee the established system of resident reassessment of the Nursing Care Plan ensuring documentation is current, accurate and reflective of the resident plan of care and the nursing care provided through role modelling, teaching, mentoring, coaching, auditing and report generating.
  • Ensure all reports and statements required from the nursing department are prepared, accurate and available for quarterly reporting.
  • Take action to ensure resident safety, reports and conducts investigations of unsafe practices, resident abuse, or professional misconduct, documents incidents as per Facility/The college of Nurses Ontario and the Ministry of Health and Long Term Care.
  • Review the Nursing reports on a daily basis and provides status update to the Charge Nurse as necessary.
  • Replace staff to ensure adequate shift coverage in the absence of the scheduler as needed.
  • Assess/Provide feedback, identify educational needs for staff within the area of best practices; ensures regulatory compliance; and develops and delivers educational session to meet the standard set by the College of Nurses Ontario/Facility Policies.
  • Audit and analyze benchmark indicators in conjunction with the Continuous Quality Improvement coordinator and participates in Annual Health Quality Ontario QIP and quarterly PAC (Professional Advisory Committee) meetings.
  • Prepare reports to validate statistical information, respective committees and community boards.
  • Maintain medical records according to the professional standards of the College of Nurses Ontario
  • Communicate with Registered and Unregistered Care Providers routinely to review/adjust daily routines as necessary.
  • Ensure all communication with residents/families is carried out in a sensitive compassionate manner and adapts mode of communication to facilitate effective interaction in all activities.
  • Checks in with every unit to identify and ensure follow up on resident risk/adjust daily routines as necessary.
  • Participate in internal and external committees as assigned.
  • May provide input into and/or participate in preparing the departmental budget.



  • Contribute to the development and creation of a safe work culture, leading by example in all aspects of health and safety.
  • Responsible to maintain a level of competency and understand Sections 25 and 26 of OHSA.
  • Ensure measures and procedures prescribed (OHSA) are performed and every reasonable precaution taken for protection of the worker and workplace.
  • Ensure equipment, materials and protective devises as prescribed (OHSA) are provided and maintained in good condition.
  • Participate in review of Health & Safety related accidents, injury investigations, prevention to assess/assist in design and implementation of controls and measures to reduce the potential for injury.
  • Ensure the proper procedures followed in event of a workplace injury/illness; conduct incident investigations when required.
  • Ensure that all staff is aware of emergency procedures and are prepared to implement them immediately as necessary.
  • Participate in drills to prepare for emergencies and attends all educations sessions in relation to emergency preparedness.
  • Conduct regular safety audits and departmental inspections.
  • Perform other position related duties as required. 


  • Completion of a Bachelor of Science in Nursing or equivalent education.
  • Current registration as a Registered Nurse with the College of Nurses of Ontario and a member in good standing.
  • Minimum of five (5) years of prior related experience, including gerontology, supervisory, program planning and education delivery experience.
  • Minimum of three (3) years’ experience in a Long Term Care residence
  • Demonstrate a keen interest in geriatrics and is capable of supervising and implementing critical thinking skills to address the nursing care needs of the Residents
  • Possess effective decision-making and organizational skills and exhibits strong leadership qualities
  • Knowledgeable in the current Standards of Practice established by the College of Nurses
  • Knows and interprets MOHLTCA/On Reg 79/10 legislation, to ensure systems/processes are in place to achieve and sustain compliance
  • Able to act as a Resource to other programs and initiatives such as Fall/Restraints/Infection Prevention/Continence programs or other programs or projects as required.
  • Current certification in First Aid/CPR
  • Must have strong organizational, communication. planning and time management skills
  • Strong interpersonal skills
  • Strong management and supervisory skills and experience
  • Self-motivated and disciplined
  • Training and/or experience in managing projects
  • Effective in problem solving and resolving/preventing conflict
  • Must be able to lift/move at least 50 pounds
  • Must have excellent proficiency in WORD, email, and a computerized environment.
  • Self-directed with an ability to work cooperatively with other managers, community partners and to create a working climate that is positive and mutually supportive
  • Ability to deal effectively with all managers and staff and create a working climate that is positive and mutually supportive
  • Exemplify The Salvation Army mission and principles in all dealings with other members of the management team, staff, residents, and other agencies etc.
  • Adaptability: Demonstrate a willingness to be flexible, versatile, and/or tolerant in a changing work environment while maintaining effectiveness and efficiency.
  • Behave Ethically: Understand ethical behaviour and business practices, and ensure that own behaviour is consistent with these standards and aligns with the values of the organization.
  • Build Relationships: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.
  • Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
  • Lead: Positively influence others to achieve results that are in the best interest of the organization.
  • Make Decisions: Assess situations to determine the importance, urgency, and risks, and make clear decisions, which are timely, and in the best interests of the organization.
  • Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities
  • Communicate Effectively: Speak, listen, and write in a clear, thorough, and timely manner using appropriate and effective communication tools and techniques
  • Valid Ontario Class “G” Driver’s License, a personal vehicle, insurance, and a current Driver’s Abstract that is satisfactory to The Salvation Army, in its sole discretion, is required.
  • Provide an original copy of a Background Check with vulnerable sector screening secured either through the national Canadian Police Information Centre (CPIC) or through a local police detachment.
  • Screening through The Salvation Army Abuse Registry.
  • Support for and an understanding of the mission and purpose of The Salvation Army in Canada.
  • NOTE: Alternative combinations of education and experience may be considered

If there is a competition number associated with this posting, please include within the subject line of your email, fax or regular mail correspondence.

The Salvation Army will accommodate candidates as required under applicable Human Rights Legislation. If you require a disability related accommodation during this process, please inform us of your requirements.

In accordance with The Salvation Army policy and legislated requirements, employment is conditional upon the verification of credentials and completion of a background check.

This posting is open to external and internal candidates alike. If you are an internal applicant, please advise your Department Head of your intentions prior to submitting your application.

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