Desk Clerk

The Salvation Army
May 14, 2020
Windsor, ON, Canada
Job Type
$16.50 per hour as per Collective Agreement
Competition #
Interested applicants must respond in writing to
Email: [email protected] Attention to: Hua Zhang, Business Director Mailing Address: Windsor Centre of Hope, 355 Church Street, Windsor ON N9A 7G9 Attention: Hua Zhang, Business Director Please, no phone calls.
Closing date
May 29, 2020


The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. Each position contributes to the mission of The Salvation Army.

Watch/read inspiring stories from some of those who have been helped through The Salvation Army’s programs:

The Salvation Army Support

Fleeing from Persecution

Open House: Poverty isn't always easy to see

The Salvation Army Canada and Bermuda has four core values:

Hope: We give hope through the power of the gospel of Jesus Christ.
Service: We reach out to support others without discrimination.
Dignity: We respect and value each other, recognizing everyone’s worth.
Stewardship: We responsibly manage the resources entrusted to us.

This is a casual relief position with no guaranteed hours. Flexibility in scheduling is required. This is a 24/7 operational facility. Various shifts may be offered such as 2:00am-8:00am, 8:00am-4:00pm and 4:00pm-12:00am. The work schedule is determined in consultation with your supervisor and may vary according to requirements of responsibility.

Normal location of work is at Windsor Centre of Hope, 355 Church Street, Windsor ON N9A 7G9. This is a unionized facility.

Interested applicants must respond in writing with a cover letter and resume.

We thank all applicants, however, only those candidates to be interviewed will be contacted.


  • Provide referrals or general information to community members
  • Register new residents and properly complete all the documents as required
  • Maintain accurate records of client stays on paper and/or computer
  • Refer clients to the appropriate persons for counseling, administration, housing information and social services assistance
  • Ensure all reporting/recording is documented as required
  • Hand out client medication, clean linens, bag lunches, as per policy
  • Accept, receipt and put in the money safe box for any monies received at Front Desk after regular work hours
  • Work closely with other staff, identifying any safety and security needs
  • Other job related duties as assigned by Manager.


  • Minimum Secondary School Diploma with at least two years relevant experience; Degree or Diploma in Human or Social Services is preferred
  • Experience working with a diverse population, including mental health and addictions, is an asset
  • Demonstrated ability to use sound judgment when making decisions
  • Excellent oral and written communication skills
  • Excellent organizational skills, ability to follow detailed instructions
  • Good computer working skills with Microsoft office and using working email for communication
  • Good interpersonal skills, self motivated and disciplined
  • Updated Criminal Police Investigation Check with vulnerable sector screening, First Aid/CPR certificate, and Non-Violent Crisis Intervention training
  • Updated Medical Clearance from physician with TB test within 24 months

If there is a competition number associated with this posting, please include within the subject line of your email, fax or regular mail correspondence.

The Salvation Army will accommodate candidates as required under applicable Human Rights Legislation. If you require a disability related accommodation during this process, please inform us of your requirements.

In accordance with The Salvation Army policy and legislated requirements, employment is conditional upon the verification of credentials and completion of a background check.

This posting is open to external and internal candidates alike. If you are an internal applicant, please advise your Department Head of your intentions prior to submitting your application.

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